M Information Systems 2nd Edition by Paige Baltza – Test Bank

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Sample Questions Posted Below

 

 

 

 

Chapter 05

Infrastructure: Sustainable Technologies

 

True / False Questions

  1. MIS infrastructure is a communications system created by linking two or more devices and establishing a standard methodology for communication.
    True    False

 

  1. Every company, regardless of size, relies on some form of MIS infrastructure, whether it is a few personal computers networked together or many interconnected around the world.
    True    False

 

  1. Hardware consists of the physical devices associated with a computer system, where software is the set of instructions the hardware executes to carry out specific tasks.
    True    False

 

  1. Companies hire business consultants to help manage change and dynamically update MIS infrastructures.
    True    False

 

  1. There are three primary areas where enterprise architects focus when maintaining a firm’s MIS infrastructure: information MIS infrastructure, agile MIS infrastructure, and sustainable MIS infrastructures.
    True    False

 

  1. The ability to get a system up and running in the event of a system crash or failure that includes restoring the company information is called a backup.
    True    False

 

 

  1. Failback occurs when the primary machine recovers and resumes operations, taking over from the secondary server.
    True    False

 

  1. Fault tolerance is an exact copy of a system’s information.
    True    False

 

  1. The three primary areas of support provided by information infrastructure are backup and recovery, disaster recovery plan, and the business continuity plan.
    True    False

 

  1. Fault tolerance backs up an exact copy of a system’s information.
    True    False

 

  1. A hot site is a separate and fully equipped facility where the company can move immediately after a disaster and resume business.
    True    False

 

  1. High availability occurs when a system is continuously operational at all times.
    True    False

 

  1. Usability means the system functions correctly and provides accurate information.
    True    False

 

  1. Maintainability means the system quickly transforms to support environmental changes.
    True    False

 

 

  1. Performance measures how quickly a system performs a process or transaction.
    True    False

 

  1. Portability determines future environmental infrastructure requirements to ensure high-quality system performance.
    True    False

 

  1. Gordon Moore, co-founder of Intel, observed in 1965 that continued advances in technological innovation made it possible to reduce the size of a computer chip while doubling its capacity every two years.
    True    False

 

  1. Unsustainable, or green, MIS describes the production, management, use, and disposal of technology in a way that maximizes damage to the environment.
    True    False

 

  1. Ewaste refers to discarded electronics and is growing with the growth of innovation; for example, a personal computer has a life expectancy of only three to five years and a cell phone is less than two years.
    True    False

 

  1. Large increases in technology use, by both consumers and businesses, have greatly amplified energy consumption.
    True    False

 

  1. Computer servers in the United States account for about 61 percent of the total energy needs of the entire country.
    True    False

 

 

  1. Sustainable MIS disposal refers to the safe disposal of MIS assets at the end of their life cycle.
    True    False

 

  1. Combating ewaste, energy consumption, and carbon emissions requires a firm to focus on creating an information MIS infrastructure.
    True    False

 

  1. When a light is turned on, the power grid delivers exactly what is needed, instantly. It is impossible for computers and network equipment to work the same way even when using grid computing.
    True    False

 

  1. A sustainable MIS infrastructure identifies ways that a company can grow in terms of computing resources while simultaneously becoming less dependent on hardware and energy consumption.
    True    False

 

  1. A smart grid delivers electricity using two-way digital technology and is meant to solve the problem of outdated electrical grids.
    True    False

 

  1. Cloud computing could change not only the way businesses operate, but also the way people interact with technology. Google, for example, is probably the most popular cloud computing service today.
    True    False

 

  1. Dynamic scaling means the MIS infrastructure can be automatically scaled up or down based on needed requirements.
    True    False

 

 

 

Multiple Choice Questions

  1. The power of MIS comes from its ability to ____________ information.
    A. Carry
    B. House
    C. Support
    D. All of these

 

  1. What is a person called who is grounded in technology, fluent in business, and able to provide the important bridge between MIS and the business?
    A. MIS infrastructure manager
    B. MIS specialist
    C. Enterprise architect
    D. Enterprise manager

 

  1. Which of the following is a benefit of a solid MIS infrastructure?
    A. Reduces costs
    B. Improves productivity
    C. Optimizes business operations
    D. All of these

 

  1. What is the difference between hardware and software?
    A. Hardware is the physical devices associated with a computer system, where software is the instructions the hardware executes to carry out tasks.
    B. They are both specific forms of clients.
    C. Hardware executes the instructions to carry out tasks, where software is the physical devices associated with a computer system.
    D. They are both specific forms of servers.

 

 

  1. What is a computer called that is dedicated to providing information in response to requests?
    A. Client
    B. Hardware
    C. Server
    D. Software

 

  1. An MIS infrastructure is ___________ and ____________.
    A. Dynamic and static
    B. Dynamic and continually changing
    C. A client and a server
    D. Hardware and software

 

  1. John works for Internal Computer Specialists, which focuses on helping small business owners resolve MIS infrastructure issues. John’s tasks include cleaning and replacing motherboards, cables, and internal components such as DVDs and hard drives. What role at Internal Computer Specialists was John hired to fix?
    A. Hardware
    B. Clients
    C. Backup
    D. Recovery

 

  1. Jessica started her own online company, which specializes in selling items for bachelorette parties, wedding parties, and baby showers. Due to the fact that she only operates online, her MIS infrastructure needs to be fast, efficient, and accurate, ensuring the best possible experience for her customers. Which of the following is a critical component in Jessica’s MIS infrastructure?
    A. Hardware and software
    B. Client
    C. Server
    D. All of these

 

 

  1. What are the three business functions an MIS infrastructure supports?
    A. Supports operations, change, and the environment or sustainability
    B. Supports operations, customers, and ewaste
    C. Supports operations, clients, and servers
    D. Supports information, change, and business continuity planning

 

  1. Which of the following include the three section titles of an MIS infrastructure?
    A. Information MIS, aggregated MIS, and sustainable MIS infrastructures
    B. Information MIS, operational MIS, and changing MIS infrastructures
    C. Information MIS, agile MIS, and sustainable MIS infrastructures
    D. Varies depending on the industry

 

  1. Which characteristics support an agile MIS infrastructure?
    A. Accessibility, availability, maintainability, portability, reliability, scalability, usability
    B. Backup and recovery plan, disaster recovery plan, business continuity plan
    C. Grid computing, cloud computing, and virtualization
    D. All of these

 

  1. Which characteristics support a sustainable MIS infrastructure?
    A. Accessibility, availability, maintainability, portability, reliability, scalability, usability
    B. Backup and recovery plan, disaster recovery plan, business continuity plan
    C. Grid computing, cloud computing, and virtualization
    D. All of these

 

  1. Which characteristics support an information MIS infrastructure?
    A. Accessibility, availability, maintainability, portability, reliability, scalability, usability
    B. Backup and recovery plan, disaster recovery plan, business continuity plan
    C. Grid computing, cloud computing, and virtualization
    D. All of these

 

 

  1. Grid computing, cloud computing, and virtualization are all elements of a (an) ________ MIS infrastructure.
    A. Agile
    B. Sustainable
    C. Information
    D. Virtualized

 

  1. Which of the following represents the primary elements in an information MIS infrastructure?
    A. Backup, recovery, disaster recovery, and business continuity planning
    B. Backup, accessibility, and usability
    C. Backup, cloud computing, and virtualization
    D. Grid computing, cloud computing, and virtualization

 

  1. The __________ MIS infrastructure identifies ways that a company can grow in terms of computing resources while simultaneously becoming less dependent on hardware and energy consumption.
    A. Sustainable
    B. Information
    C. Virtualized
    D. Agile

 

  1. The __________ MIS infrastructure identifies where and how important information, such as customer records, is maintained and secured.
    A. Sustainable
    B. Information
    C. Virtualized
    D. Agile

 

 

  1. The ____________ MIS infrastructure includes the hardware, software, and telecommunications equipment that, when combined, provides the underlying foundation.
    A. Information
    B. Virtualized
    C. Agile
    D. Sustainable

 

  1. Francis works in the human resources division of a large oil and gas company in Texas. Francis’s tasks include maintaining payroll and vacation records, employment histories, and benefit information along with ensuring the security of all sensitive employee information. Which MIS infrastructure is most important to Francis?
    A. Information MIS infrastructure
    B. Agile MIS infrastructure
    C. Sustainable MIS infrastructure
    D. Virtualized MIS infrastructure

 

  1. The information MIS infrastructure supports the day-to-day business operations and plans for ____________.
    A. Security breaches and theft
    B. Floods and earthquakes
    C. Malicious Internet attacks
    D. All of these

 

  1. Each year, businesses lose time and money because of system crashes and failures. Which of the following offers the best way to protect a system from crashes and failures?
    A. Backup and recovery plans
    B. Fault tolerance
    C. Failover
    D. All of these

 

 

  1. Which of the following describes the difference between a backup plan and a recovery plan?
    A. Recovery is an exact copy of a system’s information; backup is the ability to get a system up and running in the event of a system crash or failure.
    B. Backup is mandatory; recovery is optional.
    C. Backup is an exact copy of a system’s information; recovery is the ability to get a system up and running in the event of a system crash or failure.
    D. Recovery is mandatory; backup is optional.

 

  1. What occurs when a primary machine recovers and resumes operations, taking over from a secondary server?
    A. Failback
    B. Disrupting communications
    C. Warm site
    D. Hot site

 

  1. What has the ability to recover information or systems in the event of catastrophic disasters?
    A. Recovery
    B. Disaster recovery
    C. Backup
    D. Failback

 

  1. Shawn works at the local electrical company in Nampa, ID, which provides electricity to the entire city of Boise. This area is prone to floods, high winds, and tornados. As the lead enterprise architect on the night shift, Shawn has been asked to suggest ways the company can protect its information MIS infrastructure. Shawn notices that the company does not have the ability for its systems to respond to unexpected failures or crashes, and there is no backup system that can automatically take over without a loss of serve to Boise residents. What should Shawn recommend his company implement?
    A. Accessibility
    B. Moore’s law
    C. Antivirus software
    D. Fault tolerance

 

 

  1. What creates a way for a company to recover and restore partially or completely interrupted critical functions within a predetermined time after a disaster or extended disruption?
    A. Disaster recovery plan
    B. Disaster recovery cost curve
    C. Business continuity planning
    D. Emergency notification system

 

  1. What is the ability to get a system up and running in the event of a system crash or failure that includes restoring the information backup?
    A. Failure tolerance
    B. Recovery
    C. Reliability
    D. Capacity planning

 

  1. Which of the following offers a low-speed and low-cost backup method?
    A. DVD
    B. Thumb drive
    C. External hard drive
    D. All of these

 

  1. Which of the following questions would a company need to answer when first establishing a backup and recovery plan?
    A. What types of storage mechanism will meet the needs of the company?
    B. How often does the company need to backup its information?
    C. What types of recovery systems does the company infrastructure need?
    D. All of these

 

  1. Which of the following is an effect a company could experience because of a disaster such as a fire, flood, or hurricane?
    A. Disrupting communications
    B. Damaging physical infrastructures
    C. Halting transportation
    D. All of these

 

 

  1. To combat disasters a company can create a _________ that would detail the process for recovering information or a system in the event of a catastrophic disaster.
    A. Disaster recovery plan
    B. Database lookup initiative
    C. Management recovery plan
    D. Tornado threat plan

 

  1. Within the sites that support disaster recovery, __________ is a separate facility that does not have any computer equipment but is a place where employees can move after a disaster.
    A. Hot site
    B. Cold site
    C. Warm site
    D. Disaster site

 

  1. Within the sites that support disaster recovery, ___________ is a separate and fully equipped facility where the company can move immediately after a disaster and resume business.
    A. Hot site
    B. Cold site
    C. Warm site
    D. Disaster site

 

  1. Within the sites that support disaster recovery, _________ is a separate facility with computer equipment that requires installation and configuration.
    A. Hot site
    B. Cold site
    C. Warm site
    D. Disaster site

 

 

  1. A disaster recovery plan contains a _____________ that outlines the costs to support the plan.
    A. Disaster organizational cost analysis
    B. Disaster recovery improvements
    C. Disaster financial costs
    D. Disaster recovery cost curve

 

  1. What charts the cost to the company of the unavailability of information and technology and the cost to the company of recovering from a disaster over time?
    A. Disaster organizational cost analysis
    B. Disaster recovery improvements
    C. Disaster financial costs
    D. Disaster recovery cost curve

 

  1. The optimal disaster recovery plan in terms of cost and time is where on the disaster recovery cost curve?
    A. Where the two cost effects intersect
    B. When the cost to the company of unavailability of information and technology is high
    C. When the cost to the company of recovering from a disaster over time is high
    D. When the two cost effects are furthest apart

 

  1. What is a more comprehensive and all-encompassing plan that details how a company recovers and restores critical business operations and systems after a disaster or extended disruption?
    A. Business continuity planning
    B. Database management plan
    C. Disaster recovery plan
    D. Emergency recovery plan

 

 

  1. What does a business continuity plan typically include?
    A. How frequently the system backup is performed
    B. Which systems and business processes are critical and the maximum amount of time the company can continue to operate without functioning systems
    C. How quickly the system recovery needs to be performed
    D. Where a hot site is located

 

  1. What is an infrastructure built for notifying people in the event of an emergency?
    A. Business operational plan
    B. Business continuity plan
    C. Emergency notification service
    D. Emergency continuity plan

 

  1. What are the different options where an emergency notification service can be deployed?
    A. Through the firm’s own infrastructure
    B. By an outside service provider on company premises
    C. By an outside service provider hosted remotely
    D. All of these

 

  1. Which of the following is an example of an emergency notification system?
    A. Radio stations’ occasional tests of the national alert system
    B. Wireless alerts for promotional discounts
    C. Text messages from your local cell phone provider
    D. All of these

 

  1. What are the seven characteristics of an agile MIS infrastructure?
    A. Accessibility, availability, maintainability, portability, reliability, scalability, and usability
    B. Accessibility, affordability, mobility, portability, reliability, scalability, and usability
    C. Accessibility, availability, mobility, penetrability, responsibility, sensibility, and usability
    D. Accessibility, affordability, functionality, changeability, constancy, sources, and understanding

 

 

  1. Which term refers to the varying levels that define what a user can access, view, or perform when operating a system?
    A. Availability
    B. Accessibility
    C. Usability
    D. Responsibility

 

  1. Enterprise architects require _____________ access so they can perform such functions as resetting passwords or deleting accounts.
    A. Functional access
    B. Infrastructure access
    C. Restricted access
    D. Administrator access

 

  1. Which term refers to the time frames when the system is operational?
    A. Administrator access
    B. Accessibility
    C. Availability
    D. Portability

 

  1. What is the difference between unavailable and high availability?
    A. High availability is when the system is not operating and can’t be used, whereas unavailable is when a system is continuously operating at all times.
    B. Unavailable only refers to clients, whereas high availability refers to servers.
    C. Unavailable is when the system is not operating and can’t be used, whereas high availability is when a system is continuously operating at all times.
    D. High availability only refers to clients, whereas unavailable refers to servers.

 

  1. What is a widely held but difficult to achieve standard of availability for a system?
    A. “Five 9s” availability
    B. “1%” minimum availability
    C. The “five’s accessibility” code
    D. “Five 10s” availability

 

 

  1. Which of the following agile MIS infrastructure characteristics refers to how quickly a system can transform to support environmental changes?
    A. Maintainability
    B. Scalability
    C. Capacity planning
    D. Portability

 

  1. Building and deploying flexible systems can allow for ___________.
    A. Reconfigurations
    B. Easy updates and changes
    C. Solutions for unexpected business environmental changes
    D. All of these

 

  1. Which of the following agile MIS infrastructure characteristics refers to the ability of an application to operate on different devices or software platforms, such as different operating systems?
    A. Reliability
    B. Portability
    C. Maintainability
    D. Usability

 

  1. What does reliability ensure?
    A. The system has the ability to operate in many different operating systems.
    B. The system is easy to learn and efficient and satisfying to use.
    C. The system is functioning correctly and providing accurate information.
    D. The time frames when the system is operational.

 

  1. Why is estimating future growth a challenge for most companies?
    A. Growth can occur because the company acquires new markets
    B. Growth can occur because the company acquires new customers
    C. Growth can occur because the company acquires new products
    D. All of these

 

 

  1. Which of the following describes how well a system can scale up, or adapt to, the increased demands or growth?
    A. Flexibility
    B. Scalability
    C. Reliability
    D. Affordability

 

  1. When building a scalable system that can support new company developments what are the key factors to consider?
    A. Anticipating expected and unexpected growth
    B. Organizing and deploying additional resources
    C. Understanding competitor products and services
    D. Analyzing the accessibility and availability of competitor systems

 

  1. What measures how quickly a system performs a process or transaction?
    A. Portability
    B. Capacity planning
    C. Performance
    D. Sustainability

 

  1. What determines future environmental infrastructure requirements that ensure high-quality system performance?
    A. Capacity system
    B. Capacity planning
    C. Capacity function
    D. Performance indicators

 

  1. What is the primary reason a company has a failover system?
    A. To use different systems continuously at the same time
    B. To allow employees to work virtually
    C. To take down the primary system for maintenance, while the secondary system activates to ensure continuous operations
    D. All of these

 

 

  1. What is usability?
    A. The system is easy to learn and efficient and satisfying to use.
    B. The system functions correctly and provides accurate information.
    C. The system allows varying levels of access.
    D. The system quickly transforms to support environmental changes.

 

  1. What refers to how well a system can adapt to increased demands?
    A. Scalability
    B. Capacity planning
    C. Reliability
    D. Availability

 

  1. Apple understood the importance of usability when it designed its _________.
    A. PowerPoint software
    B. Antivirus software
    C. Fault tolerance system
    D. iPod and iTunes system

 

  1. Gordon Moore, the co-founder of Intel, established which MIS law?
    A. Intel’s law
    B. Gordon’s law
    C. Moore’s law
    D. All of these

 

  1. Which of the following reflects Moore’s law?
    A. The computer chip performance per dollar doubles every 18 months.
    B. A company’s ability to acquire small amounts of MIS equipment for cheaper cost.
    C. A company’s product line completely changes every two years.
    D. The computer chip performance per dollar doubles every 6 months.

 

 

  1. What describes the production, management, use, and disposal of technology in a way that minimizes damage to the environment?
    A. Environmental MIS
    B. Holistic MIS
    C. The green designation for technology
    D. Sustainability or green MIS

 

  1. Sustainable MIS is a critical part of _____________ within a company.
    A. Company standard for the green initiative
    B. Corporate social responsibility
    C. Social expectations
    D. Society concerns

 

  1. Corporate social responsibility is a company’s acknowledged responsibility to __________.
    A. Shareholders
    B. Employees
    C. Society
    D. Governments

 

  1. The increased demand in technology devices has caused an increase in discarded devices, a phenomenon known as ________.
    A. Ewaste
    B. Grid computing
    C. Ergonomic code
    D. Electronic sustainability

 

  1. Which of the following is not contributing to ewaste?
    A. VCR
    B. Automobile
    C. Microwave
    D. Computer

 

 

  1. One comparison of the life expectancy of electronic devices is the analogy that one human year is equivalent to ________ years of technological advancements.
    A. 10
    B. 2
    C. 50
    D. 7

 

  1. What are the three pressures driving sustainable MIS infrastructures?
    A. Decreases in electronic waste, energy waste, and carbon emissions
    B. Increases in ewaste, energy waste, and dynamic scaling
    C. Increases in electronic waste, energy waste, and carbon emissions
    D. Decreases in ewaste, energy waste, and carbon footprints

 

  1. What do you call the safe disposal of MIS assets when they reach the end of their life cycle?
    A. Sustainable MIS disposal
    B. Sustainable device disposal
    C. Sustainable software disposal
    D. Sustainable enterprise disposal

 

  1. What are the ramifications of improper electronic recycling, when analyzing the example of a single desktop computer?
    A. One computer contains more than 700 chemicals that can be toxic to the environment.
    B. Computers in landfills can leak these toxic chemicals into our land, water, and air.
    C. Computers contain high levels of mercury, lead, and cadmium-harmful toxins.
    D. All of these.

 

  1. Currently, what percent of ewaste in the United States is not recycled?
    A. 42 percent
    B. 80 percent
    C. 52 percent
    D. 10 percent

 

 

  1. The sustainable infrastructure pressure of increased energy consumption poses new and growing pressure. The energy consumed by a computer is estimated to produce as much as 10 percent of the amount of carbon dioxide produced by a __________.
    A. House
    B. School
    C. Car
    D. Cell phone

 

  1. Computers in United States account for 1 percent of the total energy needs of the entire country. This is roughly equal to the total energy needs of ______________.
    A. A country such as Russia
    B. A company such as Microsoft
    C. A vehicle such as a bus
    D. A state such as Mississippi

 

  1. Cheap electricity is great for keeping business energy costs down, but this mean that we have to rely more on ____________ for power.
    A. Cars
    B. Coal
    C. Gasoline
    D. All of these

 

  1. Which of the following sustainable infrastructure components is a collection of computers, often geographically dispersed, that are coordinated to solve a common problem?
    A. Cloud computing
    B. Grid computing
    C. Virtualized computing
    D. Database computing

 

 

  1. With grid computing, a problem is broken into pieces and distributed to many machines, allowing _________ processing than could occur with a single system.
    A. Moderate
    B. Slower
    C. Faster
    D. Cleaner

 

  1. Grid computing takes advantage of the available 75 percent of unused processing power of a computer and links thousands of individual computers around the world, creating a (an) _______ that can process intensive tasks.
    A. Personal computer
    B. Employee client
    C. Company server
    D. Virtual supercomputer

 

  1. Which of the following delivers electricity using two-way digital technology?
    A. A smart grid
    B. A systematic grid
    C. A collective grid
    D. An interactive grid

 

  1. According to the text, which of the following does not benefit from smart grid computing?
    A. The U.S. power grid
    B. Excel Energy’s grid
    C. Boulder, Colorado’s electric grid
    D. Comcast Cable’s grid

 

  1. DreamWorks Animation Company used which sustainable infrastructure component to complete many of its films, including Shrek, Madagascar, and Antz?
    A. Agile computing
    B. Grid computing
    C. Cloud computing
    D. Server computing

 

 

  1. What might change the way businesses operate, as well as the way people interact with technology?
    A. Agile computing
    B. Grid computing
    C. Cloud computing
    D. Smart grid computing

 

  1. What uses resources and applications hosted remotely on the Internet?
    A. Virtualized computing
    B. Grid computing
    C. Cloud computing
    D. Smarts grid

 

  1. Cloud computing allows users to connect via a web browser and stores all of your software documents “in the cloud,” which means that there is no more need for users to have ____________.
    A. Hard drives
    B. Physical servers
    C. Software or processing power
    D. All of these

 

  1. What is cloud computing services changing?
    A. The way people access information
    B. The way people deliver information
    C. The way people use information
    D. All of these

 

  1. What offers a pay-per-use revenue model similar to a metered service such as gas or electricity?
    A. Grid computing
    B. Smartphones
    C. Utility computing
    D. Computing services

 

 

  1. Where would you categorize the cloud computing benefits that include decreases in hardware, maintenance costs, and software upgrades?
    A. Decreased maintenance issues
    B. Increased computing power
    C. Increased storage capacity
    D. Increased information security

 

  1. Where would you categorize a cloud computing benefit that allows a customer to store fewer applications on a client computer, which frees up the memory allowing for increases in performance?
    A. Internet features
    B. Increased costs
    C. Increased performance
    D. Increased software updates

 

  1. What is a challenge for cloud computing that could cause employee performance to decrease?
    A. Limited Internet features
    B. Required Internet connectivity
    C. Decreased dynamic scaling
    D. Decreased job stability

 

  1. What service delivers hardware networking capabilities, including the use of servers, networking, and storage over the cloud using a pay-per-use revenue model?
    A. Infrastructure as a service (IaaS)
    B. Dynamic scaling
    C. Software as a service (SaaS)
    D. Platform as a service (PaaS)

 

 

  1. What is dynamic scaling?
    A. The ability for the system to cut back on expenses when needed
    B. The infrastructure that is fixed and where there are no surprises
    C. The MIS infrastructure can be automatically scaled up or down based on needed requirements
    D. The flexibility to charge more or less depending on the market

 

  1. What does the cloud computing service provider “Mozy” specializes in?
    A. Web-based email
    B. Slide presentation options
    C. File transfer and storage
    D. Online computer backup services

 

  1. The cloud computing service provider ___________, specializes in word processor, spreadsheet, and online presentation tool services.
    A. Zoho office
    B. Prezi
    C. Enhance
    D. Legal Zone

 

  1. The most popular IaaS operation today is Amazon’s Elastic Compute Cloud (EC2). The benefits when using Amazon as an IaaS include ____________.
    A. Customers can load and run their own applications.
    B. Customers can control their own operating environment.
    C. Customers can create, run, and stop services as needed.
    D. All of these.

 

  1. What are the three cloud computing service delivery models?
    A. Independent as a service, supportive as a service, partnering as a service
    B. Infrastructure as a service, software as a service, platform as a service
    C. Innovation as a service, server as a service, platform as a service
    D. Intuit as a service, storage as a service, programming as a service

 

 

  1. Which cloud computing model offers applications on a pay-per-use basis?
    A. Infrastructure as a service
    B. Platform as a service
    C. Software as a service
    D. All of these

 

  1. What is a platform as a service (PaaS)?
    A. Set up and storage systems, including servers, and database management model
    B. Innovation and development of new programs for business on an ongoing basis
    C. Salesforce.com is an example of PaaS
    D. Supports the deployment of entire systems, including hardware, networking, and applications using pay-per-use revenue model

 

  1. What enables computers to run multiple operating systems and multiple software applications at the same time and creates multiple “virtual” machines, all on a single computing device?
    A. Virtualization
    B. Innovation
    C. Availability
    D. Viral computing

 

  1. What is a facility used to house management information systems and associated components, such as telecommunications and storage systems?
    A. Call center
    B. Data center
    C. Delivery base
    D. Central center

 

 

Fill in the Blank Questions

  1. The MIS _______________ includes the plans for how a firm will build, deploy, use, and share its data, process, and MIS assets.
    ________________________________________

 

 

  1. A ___________ is a computer dedicated to providing information in response to requests.
    ________________________________________

 

  1. A ___________ is a computer designed to request information from the server.
    ________________________________________

 

  1. Think of the relationship between a client and a server. A person would use a web browser or a _________ to access a website server.
    ________________________________________

 

  1. The three areas where enterprise architects focus when maintaining a firm’s MIS infrastructure include supporting operations, supporting change, and supporting the _________.
    ________________________________________

 

  1. The _________ MIS infrastructure includes the hardware, software, and telecommunications equipment that, when combined, provides the underlying foundation to support the organization’s goals.
    ________________________________________

 

  1. One way a business can minimize the damage of a system crash is to have a _________ and recovery strategy in place.
    ________________________________________

 

  1. A specific type of fault tolerance, _________, occurs when a redundant storage server offers an exact replica of the real-time data, and if the primary server crashes, the users are automatically directed to the secondary server or backup server.
    ________________________________________

 

 

  1. The ______________ infrastructure business continuity planning, creates a way for a company to recover and restore partially or completely interrupted critical functions within a predetermined time after a disaster or extended disruption.
    ________________________________________

 

  1. One of the effects of a ___________ on a company’s business operations is the halting of transportation where there is a disruption to major highways, bridges, and railroads that can slow supply deliveries and stop the shipment of products.
    ________________________________________

 

  1. A disaster recovery _________ curve charts the cost to the company of the unavailability of information and technology and the cost to the company of recovering from a disaster over time.
    ________________________________________

 

  1. A _______ site of the support disaster recovery system separates facility with computer equipment that requires installation and configuration.
    ________________________________________

 

  1. __________ refers to the varying levels that define what a user can access, view, or perform when operating a system.
    ________________________________________

 

  1. __________ refers to the time frames when the system is operational.
    ________________________________________

 

  1. Top-level MIS employees require _________________ access or unrestricted access to the entire system so that they can perform functions as resetting passwords, deleting accounts, and shutting down entire systems.
    ________________________________________

 

 

  1. A system is called __________ when it is not operating and cannot be used.
    ________________________________________

 

  1. __________ describes how well a system can scale up, or adapt to, the increased demands of growth.
    ________________________________________

 

  1. __________ planning determines future environmental infrastructure requirements to ensure high-quality system performance.
    ________________________________________

 

  1. Moore’s law refers to the way computer chip performance per dollar doubles every 18 _________.
    ________________________________________

 

  1. Sustainable MIS is a critical part of corporate _________ responsibility, that is, companies’ acknowledged responsibility to society.
    ________________________________________

 

  1. The three pressures driving sustainable MIS infrastructures are (1) increased electronic waste, (2) increased _________ consumption, and (3) increased carbon emissions.
    ________________________________________

 

  1. Currently, less than 20 percent of ewaste in the United States is __________.
    ________________________________________

 

  1. In the United States, __________ provides more than 50 percent of electrical power.
    ________________________________________

 

 

  1. The three components of a sustainable MIS infrastructure include grid computing, __________ computing, and virtualized computing.
    ________________________________________

 

  1. A _________ grid delivers electricity using two-way digital technology.
    ________________________________________

 

  1. DreamWorks Animation used _________ computing to complete many of its hit films such as Antz, Shrek, and How to Train Your Dragon.
    ________________________________________

 

  1. __________ computing refers to applications hosted remotely, and the service is changing the way everyone can access, deliver, and use information.
    ________________________________________

 

  1. __________ computing offers a pay-per-use revenue model similar to a metered service such as gas or electricity.
    ________________________________________

 

 

Essay Questions

  1. Explain MIS infrastructure and its three primary types.

 

 

 

 

 

  1. Identify the three primary areas associated with an information MIS infrastructure.

 

 

 

 

  1. Describe the characteristics of an agile MIS infrastructure.

 

 

 

 

  1. Identify the environmental impacts associated with MIS.

 

 

 

 

  1. Explain the three components of a sustainable MIS infrastructure along with their business benefits.

 

 

 

 

 

 

Chapter 05 Infrastructure: Sustainable Technologies Answer Key
 

True / False Questions

  1. MIS infrastructure is a communications system created by linking two or more devices and establishing a standard methodology for communication.
    FALSE

This is the definition of a network.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

  1. Every company, regardless of size, relies on some form of MIS infrastructure, whether it is a few personal computers networked together or many interconnected around the world.
    TRUE

Every company, regardless of size, relies on some form of MIS infrastructure, whether it is a few personal computers networked together or many interconnected around the world.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

 

  1. Hardware consists of the physical devices associated with a computer system, where software is the set of instructions the hardware executes to carry out specific tasks.
    TRUE

Hardware consists of the physical devices associated with a computer system, where software is the set of instructions the hardware executes to carry out specific tasks.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

  1. Companies hire business consultants to help manage change and dynamically update MIS infrastructures.
    FALSE

Companies hire enterprise architects to help manage change and dynamically update MIS infrastructures.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

  1. There are three primary areas where enterprise architects focus when maintaining a firm’s MIS infrastructure: information MIS infrastructure, agile MIS infrastructure, and sustainable MIS infrastructures.
    TRUE

There are three primary areas where enterprise architects focus when maintaining a firm’s MIS infrastructure: information MIS infrastructure, agile MIS infrastructure, and sustainable MIS infrastructures.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

 

  1. The ability to get a system up and running in the event of a system crash or failure that includes restoring the company information is called a backup.
    FALSE

This is the definition of recovery.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

  1. Failback occurs when the primary machine recovers and resumes operations, taking over from the secondary server.
    TRUE

This is the definition of failback.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

  1. Fault tolerance is an exact copy of a system’s information.
    FALSE

This is the definition of backup.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

 

  1. The three primary areas of support provided by information infrastructure are backup and recovery, disaster recovery plan, and the business continuity plan.
    TRUE

The three primary areas of support provided by information infrastructure are backup and recovery, disaster recovery, and business continuity planning.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

  1. Fault tolerance backs up an exact copy of a system’s information.
    FALSE

This is the definition of a backup.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

  1. A hot site is a separate and fully equipped facility where the company can move immediately after a disaster and resume business.
    TRUE

This is the definition of a hot site.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

 

  1. High availability occurs when a system is continuously operational at all times.
    TRUE

This is the definition of high availability.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

  1. Usability means the system functions correctly and provides accurate information.
    FALSE

Reliability means the system functions correctly and provides accurate information.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

  1. Maintainability means the system quickly transforms to support environmental changes.
    TRUE

The area of the agile MIS infrastructure called maintainability refers to building and deploying flexible systems, which allows easy updates, changes, and reconfigurations for unexpected business or environmental changes.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

 

  1. Performance measures how quickly a system performs a process or transaction.
    TRUE

This is the definition of performance.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

  1. Portability determines future environmental infrastructure requirements to ensure high-quality system performance.
    FALSE

This is the definition of capacity planning.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

  1. Gordon Moore, co-founder of Intel, observed in 1965 that continued advances in technological innovation made it possible to reduce the size of a computer chip while doubling its capacity every two years.
    TRUE

This is known as Moore’s law.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-04 Identify the environmental impacts associated with MIS.
Topic Area: MIS and the Environment

 

  1. Unsustainable, or green, MIS describes the production, management, use, and disposal of technology in a way that maximizes damage to the environment.
    FALSE

Sustainable, or green, MIS describes the production, management, use, and disposal of technology in a way that minimizes damage to the environment.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-04 Identify the environmental impacts associated with MIS.
Topic Area: MIS and the Environment

  1. Ewaste refers to discarded electronics and is growing with the growth of innovation; for example, a personal computer has a life expectancy of only three to five years and a cell phone is less than two years.
    TRUE

Ewaste refers to discarded electronics and is growing with the growth of innovation; for example, a personal computer has a life expectancy of only three to five years and a cell phone is less than two years.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-04 Identify the environmental impacts associated with MIS.
Topic Area: MIS and the Environment

  1. Large increases in technology use, by both consumers and businesses, have greatly amplified energy consumption.
    TRUE

The huge increase in technology use have greatly amplified energy consumption.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-04 Identify the environmental impacts associated with MIS.
Topic Area: MIS and the Environment

 

  1. Computer servers in the United States account for about 61 percent of the total energy needs of the entire country.
    FALSE

Computer servers in the United States account for about 1 percent of the total energy needs of the country.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Analyze
Difficulty: 3 Hard
Learning Outcome: 05-04 Identify the environmental impacts associated with MIS.
Topic Area: MIS and the Environment

  1. Sustainable MIS disposal refers to the safe disposal of MIS assets at the end of their life cycle.
    TRUE

This is the definition of sustainable MIS disposal.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-04 Identify the environmental impacts associated with MIS.
Topic Area: MIS and the Environment

  1. Combating ewaste, energy consumption, and carbon emissions requires a firm to focus on creating an information MIS infrastructure.
    FALSE

Combating ewaste, energy consumption, and carbon emissions requires a firm to focus on creating a sustainable MIS infrastructure.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

 

  1. When a light is turned on, the power grid delivers exactly what is needed, instantly. It is impossible for computers and network equipment to work the same way even when using grid computing.
    FALSE

When a light is turned on, the power grid delivers exactly what is needed, instantly. Computers and networks can now work that way using grid computing.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

  1. A sustainable MIS infrastructure identifies ways that a company can grow in terms of computing resources while simultaneously becoming less dependent on hardware and energy consumption.
    TRUE

A sustainable MIS infrastructure identifies ways that a company can grow in terms of computing resources while simultaneously becoming less dependent on hardware and energy consumption.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

  1. A smart grid delivers electricity using two-way digital technology and is meant to solve the problem of outdated electrical grids.
    TRUE

This is the definition of a smart grid.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

 

  1. Cloud computing could change not only the way businesses operate, but also the way people interact with technology. Google, for example, is probably the most popular cloud computing service today.
    TRUE

Cloud computing could change not only the way businesses operate, but also the way people interact with technology. Google, for example, is probably the most popular cloud computing service today.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

  1. Dynamic scaling means the MIS infrastructure can be automatically scaled up or down based on needed requirements.
    TRUE

Dynamic scaling means the MIS infrastructure can be automatically scaled up or down based on needed requirements.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

 

 

Multiple Choice Questions

  1. The power of MIS comes from its ability to ____________ information.
    A.Carry
    B. House
    C. Support
    D. All of these

The power of MIS comes from its ability to carry, house, and support information.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

  1. What is a person called who is grounded in technology, fluent in business, and able to provide the important bridge between MIS and the business?
    A.MIS infrastructure manager
    B. MIS specialist
    C. Enterprise architect
    D. Enterprise manager

This is the definition of an enterprise architect.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

 

  1. Which of the following is a benefit of a solid MIS infrastructure?
    A.Reduces costs
    B. Improves productivity
    C. Optimizes business operations
    D. All of these

The MIS infrastructure includes the plans for how a firm will build, deploy, use, and share its data, processes, and MIS assets. A solid MIS infrastructure can increase reduce costs, improve productivity, optimize operations, generate growth, and increase profits. It protects systems from failures or crashes.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

  1. What is the difference between hardware and software?
    A.Hardware is the physical devices associated with a computer system, where software is the instructions the hardware executes to carry out tasks.
    B. They are both specific forms of clients.
    C. Hardware executes the instructions to carry out tasks, where software is the physical devices associated with a computer system.
    D. They are both specific forms of servers.

These are the definitions of hardware and software.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

 

  1. What is a computer called that is dedicated to providing information in response to requests?
    A.Client
    B. Hardware
    C. Server
    D. Software

This is the definition of a server.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

  1. An MIS infrastructure is ___________ and ____________.
    A.Dynamic and static
    B. Dynamic and continually changing
    C. A client and a server
    D. Hardware and software

An MIS infrastructure is both dynamic and continually changing.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

 

  1. John works for Internal Computer Specialists, which focuses on helping small business owners resolve MIS infrastructure issues. John’s tasks include cleaning and replacing motherboards, cables, and internal components such as DVDs and hard drives. What role at Internal Computer Specialists was John hired to fix?
    A.Hardware
    B. Clients
    C. Backup
    D. Recovery

Hardware consists of the physical devices associated with a computer system. John’s company primarily works on the physical devices, which include motherboards, cords, and CD and DVD drives.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Analyze
Difficulty: 3 Hard
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

  1. Jessica started her own online company, which specializes in selling items for bachelorette parties, wedding parties, and baby showers. Due to the fact that she only operates online, her MIS infrastructure needs to be fast, efficient, and accurate, ensuring the best possible experience for her customers. Which of the following is a critical component in Jessica’s MIS infrastructure?
    A.Hardware and software
    B. Client
    C. Server
    D. All of these

Jessica needs hardware, software, clients, and a server to support her online business.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Analyze
Difficulty: 3 Hard
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

 

  1. What are the three business functions an MIS infrastructure supports?
    A.Supports operations, change, and the environment or sustainability
    B. Supports operations, customers, and ewaste
    C. Supports operations, clients, and servers
    D. Supports information, change, and business continuity planning

The three primary areas of an MIS infrastructure are (1) supporting operations, (2) supporting change, and (3) supporting the environment.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

  1. Which of the following include the three section titles of an MIS infrastructure?
    A.Information MIS, aggregated MIS, and sustainable MIS infrastructures
    B. Information MIS, operational MIS, and changing MIS infrastructures
    C. Information MIS, agile MIS, and sustainable MIS infrastructures
    D. Varies depending on the industry

The three section titles of an MIS infrastructure are (1) Information MIS, (2) agile MIS, and (3) sustainable MIS infrastructures.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

 

  1. Which characteristics support an agile MIS infrastructure?
    A.Accessibility, availability, maintainability, portability, reliability, scalability, usability
    B. Backup and recovery plan, disaster recovery plan, business continuity plan
    C. Grid computing, cloud computing, and virtualization
    D. All of these

The agile MIS infrastructure includes accessibility, availability, flexibility, performance, portability, reliability, scalability and usability.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

  1. Which characteristics support a sustainable MIS infrastructure?
    A.Accessibility, availability, maintainability, portability, reliability, scalability, usability
    B. Backup and recovery plan, disaster recovery plan, business continuity plan
    C. Grid computing, cloud computing, and virtualization
    D. All of these

A sustainable MIS infrastructure includes grid computing, cloud computing, and virtualization.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

 

  1. Which characteristics support an information MIS infrastructure?
    A.Accessibility, availability, maintainability, portability, reliability, scalability, usability
    B. Backup and recovery plan, disaster recovery plan, business continuity plan
    C. Grid computing, cloud computing, and virtualization
    D. All of these

The information MIS infrastructure supports backup and recovery planning, disaster recovery planning, and business continuity planning.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

  1. Grid computing, cloud computing, and virtualization are all elements of a (an) ________ MIS infrastructure.
    A.Agile
    B. Sustainable
    C. Information
    D. Virtualized

Computing, cloud computing, autonomic computing, and virtualization are all elements of the sustainable MIS infrastructure.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

 

  1. Which of the following represents the primary elements in an information MIS infrastructure?
    A.Backup, recovery, disaster recovery, and business continuity planning
    B. Backup, accessibility, and usability
    C. Backup, cloud computing, and virtualization
    D. Grid computing, cloud computing, and virtualization

The support operations: Agile MIS infrastructure includes backup, recovery, disaster recovery, and business continuity planning.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

  1. The __________ MIS infrastructure identifies ways that a company can grow in terms of computing resources while simultaneously becoming less dependent on hardware and energy consumption.
    A.Sustainable
    B. Information
    C. Virtualized
    D. Agile

This is the definition of a sustainable MIS infrastructure.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

 

  1. The __________ MIS infrastructure identifies where and how important information, such as customer records, is maintained and secured.
    A.Sustainable
    B. Information
    C. Virtualized
    D. Agile

This is the definition of an information MIS infrastructure.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

  1. The ____________ MIS infrastructure includes the hardware, software, and telecommunications equipment that, when combined, provides the underlying foundation.
    A.Information
    B. Virtualized
    C. Agile
    D. Sustainable

This is the definition of an agile MIS infrastructure.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

 

  1. Francis works in the human resources division of a large oil and gas company in Texas. Francis’s tasks include maintaining payroll and vacation records, employment histories, and benefit information along with ensuring the security of all sensitive employee information. Which MIS infrastructure is most important to Francis?
    A.Information MIS infrastructure
    B. Agile MIS infrastructure
    C. Sustainable MIS infrastructure
    D. Virtualized MIS infrastructure

The information MIS infrastructure identifies where and how important information, such as customer records, is maintained and secured.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Analyze
Difficulty: 3 Hard
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

  1. The information MIS infrastructure supports the day-to-day business operations and plans for ____________.
    A.Security breaches and theft
    B. Floods and earthquakes
    C. Malicious Internet attacks
    D. All of these

The information MIS infrastructure supports the day-to-day business operations and also plans for emergencies such as power outages, floods, earthquakes, malicious attacks via the Internet, theft, and security breaches.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

 

  1. Each year, businesses lose time and money because of system crashes and failures. Which of the following offers the best way to protect a system from crashes and failures?
    A.Backup and recovery plans
    B. Fault tolerance
    C. Failover
    D. All of these

Each year businesses lose time and money because of system crashes and failures. Ways to minimize this damage from crashes or failures is with strong backup and recovery plans in place as well as fault tolerance and failover.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

  1. Which of the following describes the difference between a backup plan and a recovery plan?
    A.Recovery is an exact copy of a system’s information; backup is the ability to get a system up and running in the event of a system crash or failure.
    B. Backup is mandatory; recovery is optional.
    C. Backup is an exact copy of a system’s information; recovery is the ability to get a system up and running in the event of a system crash or failure.
    D. Recovery is mandatory; backup is optional.

Backup is an exact copy of a system’s information; recovery is the ability to get a system up and running in the event of a system crash or failure.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

 

  1. What occurs when a primary machine recovers and resumes operations, taking over from a secondary server?
    A.Failback
    B. Disrupting communications
    C. Warm site
    D. Hot site

This is the definition of failback.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

  1. What has the ability to recover information or systems in the event of catastrophic disasters?
    A.Recovery
    B. Disaster recovery
    C. Backup
    D. Failback

Within the area of support provided by information infrastructure, the disaster recovery area has the ability to recover information or systems in the event of a catastrophic disaster.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

 

  1. Shawn works at the local electrical company in Nampa, ID, which provides electricity to the entire city of Boise. This area is prone to floods, high winds, and tornados. As the lead enterprise architect on the night shift, Shawn has been asked to suggest ways the company can protect its information MIS infrastructure. Shawn notices that the company does not have the ability for its systems to respond to unexpected failures or crashes, and there is no backup system that can automatically take over without a loss of serve to Boise residents. What should Shawn recommend his company implement?
    A.Accessibility
    B. Moore’s law
    C. Antivirus software
    D. Fault tolerance

Fault tolerance is the ability for a system to respond to unexpected failures or system crashes as the backup system immediately and automatically takes over with no loss of service.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Analyze
Difficulty: 3 Hard
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

  1. What creates a way for a company to recover and restore partially or completely interrupted critical functions within a predetermined time after a disaster or extended disruption?
    A.Disaster recovery plan
    B. Disaster recovery cost curve
    C. Business continuity planning
    D. Emergency notification system

This is the definition of the business continuity planning area of the information infrastructure.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

 

  1. What is the ability to get a system up and running in the event of a system crash or failure that includes restoring the information backup?
    A.Failure tolerance
    B. Recovery
    C. Reliability
    D. Capacity planning

This is the definition of recovery.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

  1. Which of the following offers a low-speed and low-cost backup method?
    A.DVD
    B. Thumb drive
    C. External hard drive
    D. All of these

DVDs, thumb drives, and external hard drives are low-speed and low-cost backup methods often used by students and business professionals.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

 

  1. Which of the following questions would a company need to answer when first establishing a backup and recovery plan?
    A.What types of storage mechanism will meet the needs of the company?
    B. How often does the company need to backup its information?
    C. What types of recovery systems does the company infrastructure need?
    D. All of these

All of the given questions are critical to ask and have answered when a company is trying to establish their backup and recovery plans

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

  1. Which of the following is an effect a company could experience because of a disaster such as a fire, flood, or hurricane?
    A.Disrupting communications
    B. Damaging physical infrastructures
    C. Halting transportation
    D. All of these

Within the disaster recovery plan, there are four potential effects outlined in the book that can have damaging effects on a company’s business operations, which include (1) disrupting communications, (2) damaging physical infrastructures, (3) halting transportation, and (4) blocking utilities.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

 

  1. To combat disasters a company can create a _________ that would detail the process for recovering information or a system in the event of a catastrophic disaster.
    A.Disaster recovery plan
    B. Database lookup initiative
    C. Management recovery plan
    D. Tornado threat plan

This is the definition of a disaster recovery plan.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

  1. Within the sites that support disaster recovery, __________ is a separate facility that does not have any computer equipment but is a place where employees can move after a disaster.
    A.Hot site
    B. Cold site
    C. Warm site
    D. Disaster site

This is the definition of a cold site.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

 

  1. Within the sites that support disaster recovery, ___________ is a separate and fully equipped facility where the company can move immediately after a disaster and resume business.
    A.Hot site
    B. Cold site
    C. Warm site
    D. Disaster site

This is the definition of a hot site.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

  1. Within the sites that support disaster recovery, _________ is a separate facility with computer equipment that requires installation and configuration.
    A.Hot site
    B. Cold site
    C. Warm site
    D. Disaster site

This is the definition of a warm site.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

 

  1. A disaster recovery plan contains a _____________ that outlines the costs to support the plan.
    A.Disaster organizational cost analysis
    B. Disaster recovery improvements
    C. Disaster financial costs
    D. Disaster recovery cost curve

A disaster recovery plan usually has a disaster recovery cost curve to support it.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

  1. What charts the cost to the company of the unavailability of information and technology and the cost to the company of recovering from a disaster over time?
    A.Disaster organizational cost analysis
    B. Disaster recovery improvements
    C. Disaster financial costs
    D. Disaster recovery cost curve

The disaster recovery cost curve charts (1) the cost to the company of the unavailability of information and technology and (2) the cost to the company of recovering from a disaster over time.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

 

  1. The optimal disaster recovery plan in terms of cost and time is where on the disaster recovery cost curve?
    A.Where the two cost effects intersect
    B. When the cost to the company of unavailability of information and technology is high
    C. When the cost to the company of recovering from a disaster over time is high
    D. When the two cost effects are furthest apart

On the disaster recovery cost curve, the optimal disaster recovery plan in terms of cost and time is when they are low and where the two cost effects intersect.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

  1. What is a more comprehensive and all-encompassing plan that details how a company recovers and restores critical business operations and systems after a disaster or extended disruption?
    A.Business continuity planning
    B. Database management plan
    C. Disaster recovery plan
    D. Emergency recovery plan

This is the definition of business continuity planning.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

 

  1. What does a business continuity plan typically include?
    A.How frequently the system backup is performed
    B. Which systems and business processes are critical and the maximum amount of time the company can continue to operate without functioning systems
    C. How quickly the system recovery needs to be performed
    D. Where a hot site is located

The business continuity planning system includes these factors: (1) identifying critical systems, business processes, and the maximum amount of time the company can continue to operate without functioning systems; (2) a detailed order in which functional areas should be restored; and (3) ensuring the most critical are focused on first.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Analyze
Difficulty: 3 Hard
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

  1. What is an infrastructure built for notifying people in the event of an emergency?
    A.Business operational plan
    B. Business continuity plan
    C. Emergency notification service
    D. Emergency continuity plan

This is the definition of an emergency notification service.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

 

  1. What are the different options where an emergency notification service can be deployed?
    A.Through the firm’s own infrastructure
    B. By an outside service provider on company premises
    C. By an outside service provider hosted remotely
    D. All of these

The three options where an emergency notification service can be deployed are (1) through the firm’s own infrastructure, (2) supplied by an outside service provider on company premises, or (3) hosted remotely by an outside service provider.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

  1. Which of the following is an example of an emergency notification system?
    A.Radio stations’ occasional tests of the national alert system
    B. Wireless alerts for promotional discounts
    C. Text messages from your local cell phone provider
    D. All of these

Radio stations’ occasional tests of the national alert system are an example of an emergency notification system.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

 

  1. What are the seven characteristics of an agile MIS infrastructure?
    A.Accessibility, availability, maintainability, portability, reliability, scalability, and usability
    B. Accessibility, affordability, mobility, portability, reliability, scalability, and usability
    C. Accessibility, availability, mobility, penetrability, responsibility, sensibility, and usability
    D. Accessibility, affordability, functionality, changeability, constancy, sources, and understanding

The seven characteristics of an Agile MIS infrastructure include accessibility, availability, maintainability, portability, reliability, scalability, and usability.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

  1. Which term refers to the varying levels that define what a user can access, view, or perform when operating a system?
    A.Availability
    B. Accessibility
    C. Usability
    D. Responsibility

This is the definition of accessibility.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

 

  1. Enterprise architects require _____________ access so they can perform such functions as resetting passwords or deleting accounts.
    A.Functional access
    B. Infrastructure access
    C. Restricted access
    D. Administrator access

Administrator access or unrestricted access allows an enterprise architect to perform such functions as resetting passwords or deleting accounts.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

  1. Which term refers to the time frames when the system is operational?
    A.Administrator access
    B. Accessibility
    C. Availability
    D. Portability

This is the definition of availability.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

 

  1. What is the difference between unavailable and high availability?
    A.High availability is when the system is not operating and can’t be used, whereas unavailable is when a system is continuously operating at all times.
    B. Unavailable only refers to clients, whereas high availability refers to servers.
    C. Unavailable is when the system is not operating and can’t be used, whereas high availability is when a system is continuously operating at all times.
    D. High availability only refers to clients, whereas unavailable refers to servers.

These are the definitions for unavailable and high availability.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

  1. What is a widely held but difficult to achieve standard of availability for a system?
    A.“Five 9s” availability
    B. “1%” minimum availability
    C. The “five’s accessibility” code
    D. “Five 10s” availability

A widely held but difficult to achieve standard of availability for a system is known as “five 9s” (99.999 percent) availability.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

 

  1. Which of the following agile MIS infrastructure characteristics refers to how quickly a system can transform to support environmental changes?
    A.Maintainability
    B. Scalability
    C. Capacity planning
    D. Portability

This is the definition of maintainability or flexibility.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

  1. Building and deploying flexible systems can allow for ___________.
    A.Reconfigurations
    B. Easy updates and changes
    C. Solutions for unexpected business environmental changes
    D. All of these

Building and deploying flexible systems can allow easy updates, changes, and reconfigurations for unexpected or environmental changes.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

 

  1. Which of the following agile MIS infrastructure characteristics refers to the ability of an application to operate on different devices or software platforms, such as different operating systems?
    A.Reliability
    B. Portability
    C. Maintainability
    D. Usability

This is the definition of portability.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

  1. What does reliability ensure?
    A.The system has the ability to operate in many different operating systems.
    B. The system is easy to learn and efficient and satisfying to use.
    C. The system is functioning correctly and providing accurate information.
    D. The time frames when the system is operational.

This is the definition of reliability or accuracy.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

 

  1. Why is estimating future growth a challenge for most companies?
    A.Growth can occur because the company acquires new markets
    B. Growth can occur because the company acquires new customers
    C. Growth can occur because the company acquires new products
    D. All of these

Estimating company growth is challenging because growth can occur in different forms, such as the firm can acquire new customers, new product lines, or new markets.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

  1. Which of the following describes how well a system can scale up, or adapt to, the increased demands or growth?
    A.Flexibility
    B. Scalability
    C. Reliability
    D. Affordability

This is the definition of scalability.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

 

  1. When building a scalable system that can support new company developments what are the key factors to consider?
    A.Anticipating expected and unexpected growth
    B. Organizing and deploying additional resources
    C. Understanding competitor products and services
    D. Analyzing the accessibility and availability of competitor systems

When building a scalable system that can support any new company development the key factors to consider are anticipating expected and unexpected growth.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

  1. What measures how quickly a system performs a process or transaction?
    A.Portability
    B. Capacity planning
    C. Performance
    D. Sustainability

This is the definition of performance.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

 

  1. What determines future environmental infrastructure requirements that ensure high-quality system performance?
    A.Capacity system
    B. Capacity planning
    C. Capacity function
    D. Performance indicators

This is the definition of capacity planning.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

  1. What is the primary reason a company has a failover system?
    A.To use different systems continuously at the same time
    B. To allow employees to work virtually
    C. To take down the primary system for maintenance, while the secondary system activates to ensure continuous operations
    D. All of these

Companies often deploy failover systems to take down the primary system for maintenance, while the secondary system activates to ensure continuous operation.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

 

  1. What is usability?
    A.The system is easy to learn and efficient and satisfying to use.
    B. The system functions correctly and provides accurate information.
    C. The system allows varying levels of access.
    D. The system quickly transforms to support environmental changes.

This is the definition of usability.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

  1. What refers to how well a system can adapt to increased demands?
    A.Scalability
    B. Capacity planning
    C. Reliability
    D. Availability

This is a function of scalability.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Blooms: Understand
Difficulty: 1 Easy
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

 

  1. Apple understood the importance of usability when it designed its _________.
    A.PowerPoint software
    B. Antivirus software
    C. Fault tolerance system
    D. iPod and iTunes system

Apple only designed the iPod and iTunes, and usability was key to its success.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

  1. Gordon Moore, the co-founder of Intel, established which MIS law?
    A.Intel’s law
    B. Gordon’s law
    C. Moore’s law
    D. All of these

Gordon Moore, the co-founder of Intel, established that continued advances in technological innovation made it possible to reduce the size of a chip while doubling its capacity every two years.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-04 Identify the environmental impacts associated with MIS.
Topic Area: MIS and the Environment

 

  1. Which of the following reflects Moore’s law?
    A.The computer chip performance per dollar doubles every 18 months.
    B. A company’s ability to acquire small amounts of MIS equipment for cheaper cost.
    C. A company’s product line completely changes every two years.
    D. The computer chip performance per dollar doubles every 6 months.

This is the definition of Moore’s law.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-04 Identify the environmental impacts associated with MIS.
Topic Area: MIS and the Environment

  1. What describes the production, management, use, and disposal of technology in a way that minimizes damage to the environment?
    A.Environmental MIS
    B. Holistic MIS
    C. The green designation for technology
    D. Sustainability or green MIS

This is the definition of sustainability, or green MIS.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-04 Identify the environmental impacts associated with MIS.
Topic Area: MIS and the Environment

 

  1. Sustainable MIS is a critical part of _____________ within a company.
    A.Company standard for the green initiative
    B. Corporate social responsibility
    C. Social expectations
    D. Society concerns

This is part of the definition for corporate social responsibility.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-04 Identify the environmental impacts associated with MIS.
Topic Area: MIS and the Environment

  1. Corporate social responsibility is a company’s acknowledged responsibility to __________.
    A.Shareholders
    B. Employees
    C. Society
    D. Governments

This is part of the definition of corporate social responsibility.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-04 Identify the environmental impacts associated with MIS.
Topic Area: MIS and the Environment

 

  1. The increased demand in technology devices has caused an increase in discarded devices, a phenomenon known as ________.
    A.Ewaste
    B. Grid computing
    C. Ergonomic code
    D. Electronic sustainability

This is the definition of ewaste.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-04 Identify the environmental impacts associated with MIS.
Topic Area: MIS and the Environment

  1. Which of the following is not contributing to ewaste?
    A.VCR
    B. Automobile
    C. Microwave
    D. Computer

Ewaste devices include CDs, DVDs, thumb drives, printers, printer cartridges, computers, cell phones, iPods, external hard drives, TVs, VCRs, DVD players, microwaves, and many more electronic devices.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-04 Identify the environmental impacts associated with MIS.
Topic Area: MIS and the Environment

 

  1. One comparison of the life expectancy of electronic devices is the analogy that one human year is equivalent to ________ years of technological advancements.
    A.10
    B. 2
    C. 50
    D. 7

One comparison of the life expectancy of electronic devices is the analogy that one human year is equivalent to seven years of technological advancements.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Analyze
Difficulty: 3 Hard
Learning Outcome: 05-04 Identify the environmental impacts associated with MIS.
Topic Area: MIS and the Environment

  1. What are the three pressures driving sustainable MIS infrastructures?
    A.Decreases in electronic waste, energy waste, and carbon emissions
    B. Increases in ewaste, energy waste, and dynamic scaling
    C. Increases in electronic waste, energy waste, and carbon emissions
    D. Decreases in ewaste, energy waste, and carbon footprints

Three pressures driving sustainable MIS infrastructures include increased electronic waste, increased energy waste, and increased carbon emissions.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-04 Identify the environmental impacts associated with MIS.
Topic Area: MIS and the Environment

 

  1. What do you call the safe disposal of MIS assets when they reach the end of their life cycle?
    A.Sustainable MIS disposal
    B. Sustainable device disposal
    C. Sustainable software disposal
    D. Sustainable enterprise disposal

This is the definition of sustainable MIS disposal.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-04 Identify the environmental impacts associated with MIS.
Topic Area: MIS and the Environment

  1. What are the ramifications of improper electronic recycling, when analyzing the example of a single desktop computer?
    A.One computer contains more than 700 chemicals that can be toxic to the environment.
    B. Computers in landfills can leak these toxic chemicals into our land, water, and air.
    C. Computers contain high levels of mercury, lead, and cadmium-harmful toxins.
    D. All of these.

Just a single computer contains more than 700 chemicals that can be toxic to the environment, such as high levels on the toxins mercury, lead, and cadmium. If they end up in the landfill, the toxins can leach into our land, water, and air.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-04 Identify the environmental impacts associated with MIS.
Topic Area: MIS and the Environment

 

  1. Currently, what percent of ewaste in the United States is not recycled?
    A.42 percent
    B. 80 percent
    C. 52 percent
    D. 10 percent

Currently, less than 20 percent of ewaste in the United States is recycled, which means that nearly 80 percent is not recycled.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-04 Identify the environmental impacts associated with MIS.
Topic Area: MIS and the Environment

  1. The sustainable infrastructure pressure of increased energy consumption poses new and growing pressure. The energy consumed by a computer is estimated to produce as much as 10 percent of the amount of carbon dioxide produced by a __________.
    A.House
    B. School
    C. Car
    D. Cell phone

The energy consumed by a computer is estimated to produce as much as 10 percent of the amount of carbon dioxide produced by a car.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Analyze
Difficulty: 3 Hard
Learning Outcome: 05-04 Identify the environmental impacts associated with MIS.
Topic Area: MIS and the Environment

 

  1. Computers in United States account for 1 percent of the total energy needs of the entire country. This is roughly equal to the total energy needs of ______________.
    A.A country such as Russia
    B. A company such as Microsoft
    C. A vehicle such as a bus
    D. A state such as Mississippi

Computers in United States account for 1 percent of the total energy needs of the country, which is roughly equivalent to the total energy needs of Mississippi.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Analyze
Difficulty: 3 Hard
Learning Outcome: 05-04 Identify the environmental impacts associated with MIS.
Topic Area: MIS and the Environment

  1. Cheap electricity is great for keeping business energy costs down, but this mean that we have to rely more on ____________ for power.
    A.Cars
    B. Coal
    C. Gasoline
    D. All of these

Cheap electricity is great for keeping business energy costs down, but this mean that we have to rely more on coal for power.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-04 Identify the environmental impacts associated with MIS.
Topic Area: MIS and the Environment

 

  1. Which of the following sustainable infrastructure components is a collection of computers, often geographically dispersed, that are coordinated to solve a common problem?
    A.Cloud computing
    B. Grid computing
    C. Virtualized computing
    D. Database computing

This is the definition of grid computing.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

  1. With grid computing, a problem is broken into pieces and distributed to many machines, allowing _________ processing than could occur with a single system.
    A.Moderate
    B. Slower
    C. Faster
    D. Cleaner

With grid computing a problem is broken into pieces and distributed to many machines, allowing faster processing than could occur with a single system.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

 

  1. Grid computing takes advantage of the available 75 percent of unused processing power of a computer and links thousands of individual computers around the world, creating a (an) _______ that can process intensive tasks.
    A.Personal computer
    B. Employee client
    C. Company server
    D. Virtual supercomputer

Grid computing takes advantage of the available 75 percent of unused processing power of a computer and links thousands of individual computers around the world to create a “virtual supercomputer” that can process intensive tasks.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

  1. Which of the following delivers electricity using two-way digital technology?
    A.A smart grid
    B. A systematic grid
    C. A collective grid
    D. An interactive grid

This is the definition of a smart grid.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

 

  1. According to the text, which of the following does not benefit from smart grid computing?
    A.The U.S. power grid
    B. Excel Energy’s grid
    C. Boulder, Colorado’s electric grid
    D. Comcast Cable’s grid

The U.S. power grid, Excel Energy’s grid, and Boulder, Colorado’s electric grid are all examples of real-life entities utilizing smart grid computing technology.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

  1. DreamWorks Animation Company used which sustainable infrastructure component to complete many of its films, including Shrek, Madagascar, and Antz?
    A.Agile computing
    B. Grid computing
    C. Cloud computing
    D. Server computing

Dreamworks Animation Company utilized grid computing to complete many of its films, including Shrek, Madagascar, Antz, and How to Train Your Dragon.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

 

  1. What might change the way businesses operate, as well as the way people interact with technology?
    A.Agile computing
    B. Grid computing
    C. Cloud computing
    D. Smart grid computing

Cloud computing many just change the way businesses operate, as well as the way people interact with technology.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

  1. What uses resources and applications hosted remotely on the Internet?
    A.Virtualized computing
    B. Grid computing
    C. Cloud computing
    D. Smarts grid

This is the definition of cloud computing.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

 

  1. Cloud computing allows users to connect via a web browser and stores all of your software documents “in the cloud,” which means that there is no more need for users to have ____________.
    A.Hard drives
    B. Physical servers
    C. Software or processing power
    D. All of these

Cloud computing allows users to connect via a web browser and stores all of your software documents “in the cloud,” which means that there is no more need for hard drives, software, any physical servers, or processing power—because that is all now located in the cloud, transparent to the users.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

  1. What is cloud computing services changing?
    A.The way people access information
    B. The way people deliver information
    C. The way people use information
    D. All of these

Cloud computing services are changing the way everyone can access, deliver, and use information.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Analyze
Difficulty: 3 Hard
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

 

  1. What offers a pay-per-use revenue model similar to a metered service such as gas or electricity?
    A.Grid computing
    B. Smartphones
    C. Utility computing
    D. Computing services

This is the definition of utility computing.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

  1. Where would you categorize the cloud computing benefits that include decreases in hardware, maintenance costs, and software upgrades?
    A.Decreased maintenance issues
    B. Increased computing power
    C. Increased storage capacity
    D. Increased information security

This is the definition of the benefit decreased maintenance issues.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

 

  1. Where would you categorize a cloud computing benefit that allows a customer to store fewer applications on a client computer, which frees up the memory allowing for increases in performance?
    A.Internet features
    B. Increased costs
    C. Increased performance
    D. Increased software updates

This is the definition of increased performance.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

  1. What is a challenge for cloud computing that could cause employee performance to decrease?
    A.Limited Internet features
    B. Required Internet connectivity
    C. Decreased dynamic scaling
    D. Decreased job stability

An Internet connection is required for cloud computing.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

 

  1. What service delivers hardware networking capabilities, including the use of servers, networking, and storage over the cloud using a pay-per-use revenue model?
    A.Infrastructure as a service (IaaS)
    B. Dynamic scaling
    C. Software as a service (SaaS)
    D. Platform as a service (PaaS)

This is the definition of IaaS—infrastructure as a service.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

  1. What is dynamic scaling?
    A.The ability for the system to cut back on expenses when needed
    B. The infrastructure that is fixed and where there are no surprises
    C. The MIS infrastructure can be automatically scaled up or down based on needed requirements
    D. The flexibility to charge more or less depending on the market

This is the definition of dynamic scaling.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

 

  1. What does the cloud computing service provider “Mozy” specializes in?
    A.Web-based email
    B. Slide presentation options
    C. File transfer and storage
    D. Online computer backup services

Mozy specializes in online computer backup services.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

  1. The cloud computing service provider ___________, specializes in word processor, spreadsheet, and online presentation tool services.
    A.Zoho office
    B. Prezi
    C. Enhance
    D. Legal Zone

This is the specialty of Zoho office.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

 

  1. The most popular IaaS operation today is Amazon’s Elastic Compute Cloud (EC2). The benefits when using Amazon as an IaaS include ____________.
    A.Customers can load and run their own applications.
    B. Customers can control their own operating environment.
    C. Customers can create, run, and stop services as needed.
    D. All of these.

All of these are benefits to Amazon’s Elastic Compute Cloud.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Analyze
Difficulty: 3 Hard
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

  1. What are the three cloud computing service delivery models?
    A.Independent as a service, supportive as a service, partnering as a service
    B. Infrastructure as a service, software as a service, platform as a service
    C. Innovation as a service, server as a service, platform as a service
    D. Intuit as a service, storage as a service, programming as a service

Infrastructure as a service (IaaS), software as a service (SaaS), and platform as a service (PaaS) are the three computing service delivery models.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

 

  1. Which cloud computing model offers applications on a pay-per-use basis?
    A.Infrastructure as a service
    B. Platform as a service
    C. Software as a service
    D. All of these

This is the definition of software as a service (SaaS).

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

  1. What is a platform as a service (PaaS)?
    A.Set up and storage systems, including servers, and database management model
    B. Innovation and development of new programs for business on an ongoing basis
    C. Salesforce.com is an example of PaaS
    D. Supports the deployment of entire systems, including hardware, networking, and applications using pay-per-use revenue model

This is the definition of platform as a service (PaaS).

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

 

  1. What enables computers to run multiple operating systems and multiple software applications at the same time and creates multiple “virtual” machines, all on a single computing device?
    A.Virtualization
    B. Innovation
    C. Availability
    D. Viral computing

This is the definition of virtualization.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

  1. What is a facility used to house management information systems and associated components, such as telecommunications and storage systems?
    A.Call center
    B. Data center
    C. Delivery base
    D. Central center

This is the definition of data center.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

 

Fill in the Blank Questions

  1. The MIS _______________ includes the plans for how a firm will build, deploy, use, and share its data, process, and MIS assets.
    Infrastructure

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

  1. A ___________ is a computer dedicated to providing information in response to requests.
    Server

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

  1. A ___________ is a computer designed to request information from the server.
    Client

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

  1. Think of the relationship between a client and a server. A person would use a web browser or a _________ to access a website server.
    Client

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

 

  1. The three areas where enterprise architects focus when maintaining a firm’s MIS infrastructure include supporting operations, supporting change, and supporting the _________.
    Environment

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

  1. The _________ MIS infrastructure includes the hardware, software, and telecommunications equipment that, when combined, provides the underlying foundation to support the organization’s goals.
    Agile

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

  1. One way a business can minimize the damage of a system crash is to have a _________ and recovery strategy in place.
    Backup

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

 

  1. A specific type of fault tolerance, _________, occurs when a redundant storage server offers an exact replica of the real-time data, and if the primary server crashes, the users are automatically directed to the secondary server or backup server.
    Failover

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

  1. The ______________ infrastructure business continuity planning, creates a way for a company to recover and restore partially or completely interrupted critical functions within a predetermined time after a disaster or extended disruption.
    Information

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

  1. One of the effects of a ___________ on a company’s business operations is the halting of transportation where there is a disruption to major highways, bridges, and railroads that can slow supply deliveries and stop the shipment of products.
    Disaster

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

 

  1. A disaster recovery _________ curve charts the cost to the company of the unavailability of information and technology and the cost to the company of recovering from a disaster over time.
    Cost

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

  1. A _______ site of the support disaster recovery system separates facility with computer equipment that requires installation and configuration.
    Warm

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

  1. __________ refers to the varying levels that define what a user can access, view, or perform when operating a system.
    Accessibility

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

  1. __________ refers to the time frames when the system is operational.
    Availability

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

 

  1. Top-level MIS employees require _________________ access or unrestricted access to the entire system so that they can perform functions as resetting passwords, deleting accounts, and shutting down entire systems.
    Administrator

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

  1. A system is called __________ when it is not operating and cannot be used.
    Unavailable

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

  1. __________ describes how well a system can scale up, or adapt to, the increased demands of growth.
    Scalability

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

  1. __________ planning determines future environmental infrastructure requirements to ensure high-quality system performance.
    Capacity

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

 

  1. Moore’s law refers to the way computer chip performance per dollar doubles every 18 _________.
    Months

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-04 Identify the environmental impacts associated with MIS.
Topic Area: MIS and the Environment

  1. Sustainable MIS is a critical part of corporate _________ responsibility, that is, companies’ acknowledged responsibility to society.
    Social

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-04 Identify the environmental impacts associated with MIS.
Topic Area: MIS and the Environment

  1. The three pressures driving sustainable MIS infrastructures are (1) increased electronic waste, (2) increased _________ consumption, and (3) increased carbon emissions.
    Energy

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-04 Identify the environmental impacts associated with MIS.
Topic Area: MIS and the Environment

  1. Currently, less than 20 percent of ewaste in the United States is __________.
    Recycled

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-04 Identify the environmental impacts associated with MIS.
Topic Area: MIS and the Environment

 

  1. In the United States, __________ provides more than 50 percent of electrical power.
    Coal

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-04 Identify the environmental impacts associated with MIS.
Topic Area: MIS and the Environment

  1. The three components of a sustainable MIS infrastructure include grid computing, __________ computing, and virtualized computing.
    Cloud

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

  1. A _________ grid delivers electricity using two-way digital technology.
    Smart

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

  1. DreamWorks Animation used _________ computing to complete many of its hit films such as Antz, Shrek, and How to Train Your Dragon.
    Grid

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

 

  1. __________ computing refers to applications hosted remotely, and the service is changing the way everyone can access, deliver, and use information.
    Cloud

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

  1. __________ computing offers a pay-per-use revenue model similar to a metered service such as gas or electricity.
    Utility

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

 

Essay Questions

  1. Explain MIS infrastructure and its three primary types.

There are three primary areas that enterprise architects focus on when maintaining a firm’s MIS infrastructure. Supporting operations: Information MIS infrastructure identifies where and how important information, such as customer records, is maintained and secured. Supporting change: Agile MIS infrastructure includes the hardware, software, and telecommunications equipment that, when combined, provides the underlying foundation to support the organization’s goals. Supporting the environment: Sustainable MIS infrastructure identifies ways that a company can grow in terms of computing resources while simultaneously becoming less dependent on hardware and energy consumption.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Analyze
Difficulty: 3 Hard
Learning Outcome: 05-01 Explain MIS infrastructure and its three primary types.
Topic Area: The Business Benefits of a Solid MIS Infrastructure

 

  1. Identify the three primary areas associated with an information MIS infrastructure.

Three are three primary areas where an information infrastructure provides support for continuous business operations. Backup and recovery: A backup is an exact copy of a system’s information. Recovery is the ability to get a system up and running in the event of a system crash or failure that includes restoring the information backup. Disaster recovery plan: This plan provides a detailed process for recovering information or a system in the event of a catastrophic disaster. Business continuity plan: This details how a company recovers and restores critical business operations and systems after a disaster or extended disruption.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Analyze
Difficulty: 3 Hard
Learning Outcome: 05-02 Identify the three primary areas associated with an information MIS infrastructure.
Topic Area: Supporting Operations

  1. Describe the characteristics of an agile MIS infrastructure.

Accessibility refers to the varying levels that define what a user can access, view, or perform when operating a system. Availability refers to the time frames when the system is operational. Maintainability (or flexibility) refers to how quickly a system can transform to support environmental changes. Portability refers to the ability of an application to operate on different devices or software platforms, such as different operating systems. Reliability (or accuracy) ensures a system is functioning correctly and providing accurate information. Scalability describes how well a system can “scale up” or adapt to the increased demands of growth. Usability is the degree to which a system is easy to learn and efficient and satisfying to use.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Analyze
Difficulty: 3 Hard
Learning Outcome: 05-03 Describe the characteristics of an agile MIS infrastructure.
Topic Area: Supporting Change

 

  1. Identify the environmental impacts associated with MIS.

Increased energy consumption, increased electronic waste, and increased carbon emissions are all associated with MIS. Ewaste refers to discarded, obsolete, or broken electronic devices. Sustainable MIS disposal refers to the safe disposal of MIS assets at the end of their life cycle.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Analyze
Difficulty: 3 Hard
Learning Outcome: 05-04 Identify the environmental impacts associated with MIS.
Topic Area: MIS and the Environment

  1. Explain the three components of a sustainable MIS infrastructure along with their business benefits.

The components of a sustainable MIS infrastructure include the following. Grid computing: A collection of computers, often geographically dispersed, that are coordinated to solve a common problem. Cloud computing: The use of resources and applications hosted remotely on the Internet. The term comes (at least in part) from the image of a cloud to represent the Internet or some large networked environment. Virtualized computing: The creation of multiple “virtual” machines on a single computing device.

 

AACSB: Reflective Thinking
AACSB: Technology
Blooms: Analyze
Difficulty: 3 Hard
Learning Outcome: 05-05 Explain the three components of a sustainable MIS infrastructure along with their business benefits.
Topic Area: Supporting the Environment

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