Chapter 23 Managing Time: The Path to High Self-Performance

Chapter 23  Managing Time: The Path to High Self-Performance

Complete Chapter Questions And Answers
 

Sample Questions

MULTIPLE CHOICE

1. In deciding whether to say no to a request that involves a time commitment, the professional nurse must consider
A.
the cost/benefit ratio.
B.
the time commitment of co-workers.
C.
ways to buffer saying no.
D.
personal preference.

ANS: A
(A) is correct because the first step in learning the art of saying no is determining when to say it. The cost/benefit ratio of each opportunity must be evaluated in relation to the overall goal. If the activity will provide an overall benefit, obviously, it must be given careful consideration. If it will not result in significant benefit, decline gracefully but emphatically. (B), (C), and (D) are incorrect because they do not consider the overall goals of the request. (B) considers only the time commitment of peers, (C) involves how to say no to protect yourself or the feelings of others, and (D) focuses on one’s own personal preference.

DIF: Application REF: Page 526

2. Positive time management skills include
A.
maintaining an open door policy.
B.
retaining all paperwork.
C.
returning all phone calls immediately.
D.
scheduling daily activities.

ANS: D
(D) is correct because planning is the most important step in time management. Planning allows people to better use their time and can lead to closure in relation to those goals that will produce the greatest internal satisfaction. (A) is incorrect because having an open door policy lends to multiple distractions, which may hamper goal completion. (B) is incorrect because if you retain all paperwork, your desk or files become cluttered, and this may have a negative effect on work completion. (C) is incorrect because returning all calls immediately disrupts completion of work.

DIF: Knowledge REF: Page 519

3. Time can be maximized to produce the best outcomes by
A.
making use of the first hour of each day.
B.
completing trivial tasks before performing important tasks.
C.
eliminating all recreational activities.
D.
omitting breaks until the entire task has been completed.

ANS: A
(A) is correct because making sure that the first hour of every workday is productive sets the tone for achieving goals. (B) is incorrect because completing trivial tasks first further compromises the important tasks at hand. The bottom line is that you will still have to complete the important task, so avoid procrastination. (C) and (D) are incorrect because a break and recreational activities can sometimes help clear the mind and make you more productive; however, the first hour is the most critical one.

DIF: Comprehension REF: Page 519

4. To conduct a productive meeting, the nurse should
A.
provide each person all the time needed to discuss desired topics.
B.
cover all emotional topics first.
C.
create an agenda and control negative discussions.
D.
wait for latecomers and ask for their excuse for being late.

ANS: C
(C) is correct because you need to preplan for the meeting, so it can be conducted in a timely manner. One way to have a productive meeting is to prepare a meeting agenda with time allotted for each item and the name of the person responsible for reporting on each item. Send out the agenda prior to the meeting so attendees can come prepared. (A), (B), and (D) will hinder the timeliness and effectiveness of the meeting, as well as its productiveness.

DIF: Application REF: Pages 526-527