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6
Analyzing the
Audience
T
he questions for each chapter are organized according to type: true-false, multiple-choice, short-
answer, and essay. Within each of these categories, questions are clustered by topic, roughly
following the order of topics in the textbook.
To provide as much flexibility as possible in constructing examinations, there is deliberate overlap
among the questions, both within and across question types. This enables you to choose the wording
and question type that best fits your testing objectives. In deciding which questions to use, take care to
avoid items such as a multiple-choice question that gives away the answer to a true-false or short-
answer question, or an essay question that covers essentially the same ground as a true-false, short-
answer, or multiple-choice question.
Each type of question—true-false, multiple-choice, short-answer, and essay—has an automatic
numbering system, which means you can copy and paste items from within a question type, and they
will automatically number themselves consecutively, beginning with “1.” The five answer choices for
each multiple-choice question are also ordered automatically, so you can add, change, or reorder answer
choices without rearranging the lettering.
If you would like to preserve the fonts, indents, and tabs of the original questions, you can copy
and paste questions into the Exam Master provided at the end of the Test Bank. In the Exam Master,
spaces for your course name, exam type, and the student’s name and section are followed by headings
and instructions for true-false, multiple-choice, short-answer, and essay questions. You can add
elements unique to your exams and delete elements you don’t want to use. After you customize the
Exam Master, you can save it with your changes. Then, each time you open it, click “Save As” to give
it the name of the exam you are currently constructing.95 TEST BANK FOR THE ART OF PUBLIC SPEAKING
True-False Questions
T F T F T F T F T F T F 1. T F The primary purpose of speechmaking is to demonstrate your command of the topic.
2. T F According to your textbook, public speakers need to be audience-centered.
3. T F Being audience-centered means that your primary purpose as a speaker is to gain a
desired response from the audience.
4. The aim of successful speechmaking is to gain a desired response from listeners by
any means necessary.
5. The need to adapt to the audience means that speechmakers must usually compromise
their own beliefs or values.
6. The aim of successful speechmaking is to gain a desired response from listeners even
if the speaker must compromise his or her beliefs to do so.
7. Being audience-centered means a speaker must sacrifice what she or he really believes
to get a favorable response from the audience.
8. Adapting to audiences is one of the easiest tasks facing beginning speakers.
9. The need for audience analysis and adaptation is one of the major differences between
public speaking and everyday conversation.
10. The classroom is an artificial speaking situation in which you can overlook the
attitudes and interests of your audience.
11. You are most likely to be successful in your classroom speeches if you think of your
classmates as a real audience.
12. An audience’s response to a message is invariably colored by its perception of the
speaker.
13. T F Unlike beginning speakers, experienced speakers have little need for audience
analysis.
14. Audience analysis and adaptation affect all aspects of speechmaking except for the
delivery of the speech itself.
15. The process of audience analysis and adaptation affects every aspect of speech
preparation from choosing a topic to delivering the speech.
16. Public speaking is essentially like acting because once you learn a speech, you can
give it over and over without adapting to the different audiences you address.
T F T F T F T F T F T F CHAPTER 6—ANALYZING THE AUDIENCE 96
17. 18. 19. T F T F T F 20. T F 21. T F 22. T F 23. T F 24. T F 25. T F 26. 27. T F T F 28. T F 29. T F 30. T F 31. 32. T F T F 33. T F Audience analysis first comes into play after a speaker has chosen a speech topic.
Audience analysis first comes into play after a speaker has chosen a specific purpose.
Audience analysis is only important after a speaker has completed research for a
speech.
Audience analysis is only important after a speaker has prepared an outline for the
speech.
The process of audience adaptation is over by the time a speaker starts delivering the
speech.
Although most of the process of audience adaptation occurs as part of preparing a
speech, a speaker may still need to adapt her or his remarks to the audience during the
presentation of the speech.
Even when listeners pay close attention, they don’t always process a speaker’s
message exactly as the speaker intended.
As your textbook explains, a speaker’s frame of reference is usually the same as that
of his or her listeners.
Every speech contains two messages—the one sent by the speaker and the one
received by the listener.
Egocentrism is the belief that one’s culture is superior to all others.
Egocentrism means that audiences typically approach speeches by asking, “Why is
this important for me?”
Ethnocentrism means that audiences typically approach speeches by asking, “Why is
this important to me?”
Listeners typically approach a speech with one question uppermost in their minds:
“Why is this important to the speaker?”
Any characteristic of a given audience is potentially important to a speaker analyzing
that audience.
One of the major demographic traits of audiences is interest in the speaker’s topic.
Gender, sexual orientation, age, race, ethnicity, and group membership are all factors
to consider when conducting a demographic audience analysis.
Recognizing that some of your listeners may have racial, ethnic, cultural, or sexual
orientations that bear upon your topic is part of demographic audience analysis.97 TEST BANK FOR THE ART OF PUBLIC SPEAKING
34. T F 35. 36. T F T F 37. T F 38. T F 39. T F 40. T F 41. T F 42. T F 43. T F 44. T F 45. T F 46. T F 47. T F 48. T F Audience size, the physical setting for the speech, and the audience’s disposition
toward the topic are all elements of demographic audience analysis.
Stereotyping is an effective way to use demographic audience analysis in a speech.
Although the differences between women and men have diminished in recent years,
the gender of listeners is still a major factor in audience analysis.
Because men and women in the United States share a much broader range of
experiences than they once did, gender is no longer a significant factor in
demographic audience analysis.
Because religion is private and personal for most people, it is seldom an important
element in demographic audience analysis.
A public speaker can safely assume that all members of a religious denomination
share the same beliefs and values.
According to your textbook, sexual orientation is one factor to be considered in
situational audience analysis.
According to your textbook, sexual orientation is one factor to be considered in
demographic audience analysis.
Employers are looking for college graduates who can communicate effectively with
people of different cultural backgrounds.
As the United States becomes more diverse, speakers no longer need to be sensitive to
issues of race, ethnicity, and cultural background in public speaking.
The group membership of an audience can provide excellent clues about their interests
and attitudes.
Audience size, the physical setting for the speech, and the audience’s disposition
toward the topic, the speaker, and the occasion are all elements of situational audience
analysis.
The size of the audience is one of the factors to be considered in situational audience
analysis.
As a general rule, the larger your audience, the more formal your speech presentation
should be.
Knowing how the physical setting might affect your listeners’ receptivity to your ideas
is an important factor in demographic audience analysis.CHAPTER 6—ANALYZING THE AUDIENCE 98
T F T F T F T F T F 49. Knowing how the physical setting might affect your listeners’ receptivity to your ideas
is an important factor in situational audience analysis.
50. Interest, knowledge, and attitude are the three most important factors to consider when
determining an audience’s disposition toward a speaker’s topic.
51. The more people know about a topic, the more likely they are to be interested in it.
52. No matter what the occasion, listeners will have fairly definite expectations about the
kinds of speeches appropriate for the occasion.
53. Keeping speeches within strict time limits is an artificial constraint of classroom
speeches and is less important for speeches outside the classroom.
54. T F When you construct an audience-analysis questionnaire, fixed-alternative questions
are especially useful for getting at the strength of a respondent’s attitudes.
55. T F When you construct an audience-analysis questionnaire, scale questions are especially
useful for getting at the strength of a respondent’s attitudes.
56. T F When you construct an audience-analysis questionnaire, scale questions give
respondents the maximum leeway in responding.
57. T F When you construct an audience-analysis questionnaire, open-ended questions are
especially valuable because they usually generate clear, unambiguous responses.
Multiple-Choice Questions (Students are to indicate the best answer for each
question by circling the correct letter.)
1. As your textbook explains, the primary purpose of speechmaking is to
a. b. c. d. gain a desired response from listeners.
learn more about the speech topic.
gain experience as a speaker.
try out new ideas with an audience.
e. display the speaker’s knowledge.
2. As your textbook explains, the primary purpose of speechmaking is to
a. display the speaker’s skills as a speaker.
b. use language to manipulate people.
c. gain a desired response from listeners.
d. all of the above.
e. a and b only.99 3. 4. 5. 6. 7. 8. TEST BANK FOR THE ART OF PUBLIC SPEAKING
Audience-centeredness means that public speakers should
a. keep the audience foremost in mind throughout the speechmaking process.
b. use any means necessary to gain the assent of the audience.
c. avoid choosing topics that are controversial.
d. all of the above.
e. a and b only.
Audience analysis is an important factor in which of the following?
a. selecting a topic
b. organizing the speech
c. choosing supporting materials
d. all of the above
e. a and c only
Audience adaptation is an important factor in which of the following?
a. choosing the speech topic
b. preparing the speech
c. presenting the speech
d. all of the above
e. a and b only
Audience adaptation is an important factor in which of the following steps of the speechmaking
process?
a. formulating a specific purpose
b. writing an introduction and conclusion
c. choosing visual aids
d. all of the above
e. a and b only
In her speech introduction, Kailyn asked, “Have you ever looked through old family photo
albums and laughed at what people were wearing? Like many of you, I’ve noticed the changes in
fashion and feared that my effort to look stylish today may eventually be a source of amusement
to my future children.” According to your textbook, by attempting to show her listeners why
they should care about her topic, Kailyn was
a. using comparison.
b. stereotyping her audience.
c. engaging in ethnocentrism.
d. adapting to her audience.
e. practicing inclusion.
In her speech introduction, Suya said, “Though we are all very different, we are all students here
at this university and are all working toward the completion of a degree. Unfortunately, becauseCHAPTER 6—ANALYZING THE AUDIENCE 100
of rising tuition, some of us may lose the ability to continue in school.” According to your
textbook, by trying to show her audience how her topic affects her listeners, Suya was
a. using comparison.
b. stereotyping the audience.
c. engaging in ethnocentrism.
d. adapting to her audience.
e. practicing inclusion.
9. To say that people usually want to hear about things that are meaningful to them is to say that
people are
a. empathetic.
b. eclectic.
c. egotistic.
d. egalitarian.
e. egocentric.
10. The fact that audiences are egocentric means that
a. listeners interpret what you say on the basis of what they know and believe.
b. listeners believe that their cultural group is superior to all other groups.
c. listeners interpret the speech through the speaker’s frame of reference.
d. all of the above.
e. a and c only.
11. The fact that audiences are egocentric means that
a. listeners believe their cultural group is superior to all other groups.
b. listeners are concerned above all with how a speech will affect them.
c. listeners interpret the speech through the speaker’s frame of reference.
d. all of the above.
e. a and b only.
12. What are the two types of audience analysis discussed in your textbook?
a. demographic and situational
b. personal and impersonal
c. occupational and educational
d. psychological and sociological
e. descriptive and analytical
13. One of the ways speakers analyze audiences is by looking at traits such as age; religion; racial,
ethnic, and cultural background; gender and sexual orientation; and group membership.
According to your textbook, what is this called?
a. demographic audience analysis
b. psychological audience analysis101 14. 15. 16. 17. 18. TEST BANK FOR THE ART OF PUBLIC SPEAKING
c. background audience analysis
d. situational audience analysis
e. descriptive audience analysis
As Amanda analyzed the audience for her speech about organic foods, she focused on such
things as their gender, age, and cultural background. In doing so, she was engaging in
__________ audience analysis.
a. situational
b. psychological
c. demographic
d. preliminary
e. descriptive
According to your textbook, which of the following is a demographic characteristic of a speech
audience?
a. knowledge about the subject
b. attitude toward the speaker
c. interest in the topic
d. physical setting
e. cultural background
According to your textbook, which of the following is a demographic characteristic of a speech
audience?
a. their size
b. their sexual orientation
c. d. e. their attitude toward the speaker
their knowledge about the subject
their attitude toward the occasion
According to your textbook, which of the following is a demographic characteristic of a speech
audience?
a. interest in the topic
b. attitude toward the speaker
c. group membership
d. knowledge about the subject
e. physical setting
According to your textbook, which of the following is a demographic characteristic of a speech
audience?
a. physical setting
b. attitude toward the speaker
c. knowledge about the subjectCHAPTER 6—ANALYZING THE AUDIENCE 102
d. attitude toward the occasion
e. religious affiliation
19. According to your textbook, which of the following is a demographic characteristic of a speech
audience?
a. age
b. interest
c. size
d. attitude
e. knowledge
20. According to your textbook, which of the following is a demographic characteristic of a speech
audience?
a. interest
b. attitude
c. size
d. gender
e. knowledge
21. According to your textbook, when analyzing demographic information about your audience, it is
essential that you avoid
a. fallacies.
b. relativism.
c. emotionalism.
d. egocentrism.
e. stereotyping.
22. Creating an oversimplified image of a particular group of people or assuming that all members of
the group are alike is called
a. egocentrism.
b. genotyping.
c. sensationalism.
d. stereotyping.
e. ethnocentrism.
23. If you were giving a persuasive speech to a general audience on the subject of mandatory retirement,
the most important demographic factor to consider when analyzing your audience would probably
be its
a. economic standing.
b. group membership.
c. gender.
d. age.103 24. 25. 26. 27. 28. TEST BANK FOR THE ART OF PUBLIC SPEAKING
e. education.
If you were giving a persuasive speech on Medicare to members of the American Association of
Retired Persons (AARP), the most important factor to consider when analyzing your audience
would probably be the
a. age of the audience.
b. gender of the audience.
c. audience’s attitude toward the speaker.
d. physical setting of the speech.
e. size of the audience.
If you were giving a speech to a general audience on the topic of Elvis Presley, the most
important demographic factor to consider in analyzing your audience would probably be its
a. religion.
b. age.
c. gender.
d. education.
e. sexual orientation.
If you were giving an informative speech to a general audience about the war in Vietnam, the most
important demographic factor to consider in analyzing your audience would probably be the
a. sexual orientation of the audience.
b. economic standing of the audience.
c. gender of the audience.
d. age of the audience.
e. education of the audience.
As part of his economics seminar, Geraldo has been invited to give a persuasive speech to a
community audience on the subject of Social Security. The most important factor for Geraldo to
consider when analyzing his audience is probably its
a. occupation.
b. gender.
c. sexual orientation.
d. education.
e. age.
Karyn was leading a meeting of the parent-teacher group at the local elementary school. As her
first item on the agenda, she described the position of homeroom mother and asked people to
sign up after the meeting. One of the dads in the room raised his hand and said, “I’d love to do it,
but is there any way we could change the name?” Which of the following factors of audience
analysis did Karyn fail to take into consideration?
a. educationCHAPTER 6—ANALYZING THE AUDIENCE 104
b. occupation
c. gender
d. political party
e. age
29. If you were giving a persuasive speech to a general audience on the issue of immigration reform,
the most important factor to consider when analyzing your audience would probably be its
a. size.
b. gender.
c. ethnic background.
d. sexual orientation.
e. education.
30. If you were giving a persuasive speech to a general audience arguing that all children should be
required to use standard English in the public schools, the most important factor to consider in
audience analysis would probably be
a. b. c. d. e. the age of the audience.
the physical setting for the speech.
the ethnic background of the audience.
the time of day for the speech.
the size of the audience.
31. If you were giving a persuasive speech on gun control to members of the National Rifle
Association, the most important factor to consider in audience analysis would probably be the
a. size of your audience.
b. group membership of your audience.
c. economic standing of your audience.
d. education of your audience.
e. knowledge of your audience.
32. Ramona is preparing a persuasive speech on environmental issues to present to members of the
National Wildlife Federation. The most important factor Ramona should consider when
analyzing her audience is probably its
a. age.
b. ethnic background.
c. group membership.
d. education.
e. knowledge of the topic.
33. As a member of the City Council, you have been invited to address the city’s bicycling club
about the mayor’s plan to create additional bike routes. The most important demographic factor
you should consider when analyzing your audience is probably its105 34. 35. 36. 37. 38. TEST BANK FOR THE ART OF PUBLIC SPEAKING
a. education.
b. ethnic background.
c. economic standing.
d. group membership.
e. occupation.
According to your textbook, you should always combine demographic audience analysis with
__________ audience analysis.
a. scientific
b. educational
c. informational
d. situational
e. occupational
As explained in your textbook, __________ audience analysis usually builds on demographic
audience analysis.
a. psychological
b. descriptive
c. occupational
d. background
e. situational
According to your textbook, which of the following is a situational characteristic of a speech
audience?
a. gender
b. size
c. religion
d. group membership
e. age
According to your textbook, which of the following is a factor in situational audience analysis?
a. the audience’s cultural background
b. the audience’s religious beliefs
c. the audience’s group membership
d. the audience’s gender
e. the audience’s attitude toward the topic
Which of the following is a factor to consider in situational audience analysis?
a. gender
b. group membership
c. attitude toward the topic
d. all of the aboveCHAPTER 6—ANALYZING THE AUDIENCE 106
e. a and c only
39. As the size of your audience increases, your presentation should usually become more
a. formal.
b. flexible.
c. extemporaneous.
d. punctual.
e. informal.
40. You are giving a speech on a community building project to a local service organization at its
monthly luncheon. Dessert dishes are being cleared away as you walk into the overcrowded,
overheated room. The most important situational factor to consider when adapting to your
audience would probably be the
a. age of your audience.
b. audience’s attitude toward you.
c. physical setting for your speech.
d. education of your audience.
e. gender of your audience.
41. According to your textbook, what are the three primary factors to consider when assessing an
audience’s disposition toward a speech topic?
a. gender, knowledge, and opinions
b. interest, background, and age
c. size, occasion, and group membership
d. knowledge, interest, and attitude
e. background, situation, and gender
42. Dimitri plans to give a speech to his classmates about the principles of physics behind the design
of hybrid automobiles. The most important factor for Dimitri to consider when analyzing his
audience is probably its
a. age.
b. group membership.
c. attitude toward the speaker.
d. knowledge about the topic.
e. size.
43. If you were giving an informative speech to your public speaking class about recent
developments in artificial intelligence, the most important factor to consider when analyzing
your audience would probably be its
a. age.
b. knowledge about the topic.
c. disposition toward the speaker.107 44. 45. 46. 47. 48. TEST BANK FOR THE ART OF PUBLIC SPEAKING
d. ethnic background.
e. physical setting.
Fran Breit, the golf pro at a local municipal course, has been asked by a social club to give a talk
about how to play golf. What is probably the most important factor for Fran to consider in
preparing her presentation?
a. b. c. d. e. the age of the audience
the racial background of the audience
the time of day the talk will be given
the audience’s knowledge of the topic
the audience’s disposition toward the speaker
If you were giving an informative speech to a general audience on 3-D printing technology, the
most important factor to consider when analyzing your audience would probably be the
a. group membership of the audience.
b. size of the audience.
c. knowledge of the audience about the topic.
d. gender of the audience.
e. physical setting for the speech.
If you were giving an informative speech to a general audience about digital encryption, the most
important factor to consider when analyzing your audience would probably be the
a. b. d. e. physical setting for the speech.
knowledge of the audience about the topic.
c. size of the audience.
attitude of the audience toward the speaker.
group membership of the audience.
Michael is preparing a persuasive speech for class in opposition to gun control. The most
important factor for Michael to consider when analyzing his audience is probably its
a. knowledge of the topic.
b. disposition toward the speaker.
c. cultural background.
d. religious beliefs.
e. attitude toward the topic.
Gemma wants to persuade her classmates to become vegans. The most important factor for
Gemma to consider when analyzing her audience is probably its
a. knowledge of the topic.
b. disposition toward the speaker.
c. attitude toward the topic.
d. disposition toward the occasion.CHAPTER 6—ANALYZING THE AUDIENCE 108
e. racial composition.
49. A landlord with a bad reputation among students for her high rent, deceptive advertising, and
refusal to return security deposits is speaking to a campus group about how the city’s new zoning
law will affect students. The most important factor the landlord should consider in her situational
audience analysis is probably her listeners’
a. gender.
b. knowledge of the topic.
c. disposition toward the speaker.
d. interest in the topic.
e. cultural background.
50. The __________ will usually dictate how long a speech should be.
a. size of the audience
b. speech occasion
c. physical setting
d. general purpose
e. topic
51. Which of the following elements usually has the greatest impact on the length a speech should be?
a. b. c. d. e. the audience’s disposition toward the topic
the physical setting for the speech
the audience’s attitudes toward the speaker
the occasion for the speech
the group membership of the audience
52. Everyone in the room was set to applaud as Raymond started to wrap up his wedding toast. But
instead of finishing, he said, “Now that I have you all here, let me tell you about the great new
app my company is developing.” When Raymond finishing talking about the app, there was little
applause and a serious glare from the bride and groom. Which aspect of audience analysis did
Raymond fail to take into consideration?
a. b. c. d. e. the physical setting for the speech
the audience’s disposition toward the occasion
the group membership of the audience
the audience’s attitudes toward the speaker
the education of the audience
53. The major advantage of using fixed-alternative questions in an audience-analysis questionnaire is
that they
a. b. enhance the credibility of the questionnaire.
get below the surface of respondents’ beliefs.
c. produce clear, unambiguous answers.109 54. 55. 56. 57. TEST BANK FOR THE ART OF PUBLIC SPEAKING
d. e. give respondents maximum leeway in answering.
require that respondents give truthful answers.
If you were constructing an audience-analysis questionnaire and wanted to learn how many of
your listeners believe in extraterrestrial life, which of the following would be the best kind of
question to ask?
a. leading question
b. opinion question
c. fixed-alternative question
d. open-ended question
e. scale question
If you were constructing an audience-analysis questionnaire and wanted to learn how many of
your listeners had ever heard of the Salem witch trials, which of the following would be the best
kind of question to ask?
a. demographic question
b. open-ended question
c. leading question
d. scale question
e. fixed-alternative question
According to your textbook, the following question from a student audience-analysis
questionnaire is an example of what type of question?
The percent of the U.S. population who speak Spanish in their homes is closest to
5%
___
10%
___
20%
___
30%
___
a. leading question
b. open-ended question
c. demographic question
d. fixed-alternative question
e. scale question
When making up an audience-analysis questionnaire, you should use __________ questions to
get at the strength of a respondent’s attitudes or feelings.
a. scale
b. fixed-alternative
c. leading
d. open-endedCHAPTER 6—ANALYZING THE AUDIENCE 110
e. interview
58. If you were constructing an audience-analysis questionnaire and wanted to learn the strength of
your listeners’ attitudes for or against allowing college athletes to form unions, which of the
following would be the best kind of question to ask?
a. fixed-alternative question
b. demographic question
c. open-ended question
d. opinionated question
e. scale question
59. If you were constructing an audience-analysis questionnaire and wanted to learn the strength of
your listeners’ attitudes for or against the use of animals in medical research, which of the
following would be the best kind of question to ask?
a. demographic question
b. open-ended question
c. leading question
d. scale question
e. fixed-alternative question
60. According to your textbook, the following question from a student audience-analysis
questionnaire is an example of which kind of question?
Draw an “X” below to indicate how you feel about allowing steroid use in sports.
Strongly Strongly
disapprove approve
a. fixed-alternative question
b. attitudinal question
c. scale question
d. open-ended question
e. degree question
61. As your textbook explains, a questionnaire item that gives the respondent the widest freedom in
answering is called a(n)
a. free-response question.
b. open-ended question.
c. short-answer question.
d. scale question.
e. informal question.111 TEST BANK FOR THE ART OF PUBLIC SPEAKING
62. If you were constructing an audience-analysis questionnaire and wanted to learn why some of
your listeners do not fasten their seatbelts every time they ride in a motor vehicle, which of the
following would be the best kind of question to ask?
a. scale question
b. leading question
c. fixed-alternative question
d. demographic question
e. open-ended question
63. According to your textbook, the following is an example of which type of audience-analysis
question?
“Explain why you believe that capital punishment is moral or immoral.”
a. short-answer question
b. scale question
c. informal question
d. free-response question
e. open-ended question
64. If you were constructing an audience-analysis questionnaire and wanted to learn why some of
your listeners had not signed organ donor cards, which of the following would be the best kind
of question to ask?
a. demographic question
b. open-ended question
c. leading question
d. scale question
e. fixed-alternative question
Short-Answer Questions
1. Because listeners are _______________ , they typically approach speeches by asking, “Why is
this important to me?”
egocentric
2. Age, religion, gender, sexual orientation, group membership, and racial, ethnic or cultural
background are among the factors to be considered in _______________ audience analysis.
demographic
3. _______________ is the error of creating an oversimplified image of a group or people or
assuming that all members of the group are alike.
StereotypingCHAPTER 6—ANALYZING THE AUDIENCE 112
4. If you were giving a speech to a general audience about the early days of rock and roll, the
_______________ of your listeners would probably be the most important factor to consider in
your demographic audience analysis.
age
5. If you were giving a speech to a general audience about the role of women in combat, the
_______________ of your listeners would probably be the most important factor to consider in
your demographic audience analysis.
gender
6. If you were giving a speech to a general audience about mythology in the Bible, the
_______________ of your listeners would probably be the most important factor to consider in
your demographic audience analysis.
religion
7. If you were giving a speech to a general audience on the history of the Vietnam War, the
_______________ of your listeners would probably be the most important factor to consider in
your demographic audience analysis.
age
8. According to your textbook, the five major factors to consider in situational audience analysis
are:
a.
b.
c.
d.
e.
the size of the audience
the physical setting of the speech
the audience’s disposition toward the topic
the audience’s disposition toward the speaker
the audience’s disposition toward the occasion
9. As a general rule, the larger your audience, the more _______________ your presentation should
be.
formal113 TEST BANK FOR THE ART OF PUBLIC SPEAKING
10. The three most important factors to consider when determining an audience’s disposition
toward a speaker’s topic are the audience’s _______________ , _______________ , and
_______________ .
interest
knowledge
attitude
11. _______________ audience analysis identifies the traits of the audience unique to a particular
speaking occasion.
Situational
12. When used in an audience-analysis questionnaire, _______________ questions are valuable
because they produce clear, unambiguous answers.
fixed-alternative
13. The major advantage of using _______________ questions in an audience-analysis questionnaire
is that they help reveal the strength of a respondent’s attitudes or feelings.
scale
14. In constructing an audience-analysis questionnaire, you should use ______________ questions
when you want to give respondents maximum leeway in answering.
open-ended
Essay Questions
1. What does it mean to say that a public speaker should be “audience-centered”? At what stages in
speech preparation should a speaker be concerned about being audience-centered?
2. Briefly explain the following statement: “To step outside your own frame of reference and see
things from another person’s point of view is a real achievement. Yet this is exactly what you
must learn to do if you are to become a successful speaker.”
3. Explain the following statement: “Every speech situation contains two messages—the one sent
by the speaker and the one received by the audience.”
4. What does it mean to say that people are “egocentric”? What implications does the egocentrism
of audiences have for you as a speaker?CHAPTER 6—ANALYZING THE AUDIENCE 114
5. Explain why each of the following is an important factor in demographic audience analysis: age;
religion; racial, ethnic, or cultural background; gender and sexual orientation; and group
membership.
6. Imagine that you are preparing a classroom persuasive speech in favor of abolishing
intercollegiate athletics. According to your textbook, what are the three factors to consider in
analyzing your audience’s disposition toward the topic? In a well-developed essay, explain how
differences in each of the three factors might influence your preparation of this speech.
7. What are the three types of questions for audience-analysis questionnaires discussed in your
textbook? Give an example of each type and explain the advantages and disadvantages of each.
8. As your textbook states, “There are two major stages in the process of audience adaptation. The
first occurs before the speech, as part of your preparation and rehearsal. The second occurs
during the presentation of the speech itself.” In a well-developed essay, discuss the steps a
speaker might take in adapting her or his speech to the audience in each of these stages.
9. Imagine that you are preparing a classroom persuasive speech in favor of forgiving student loans
for anyone who spends two years in the Peace Corps. Write an essay in which you formulate an
audience-analysis questionnaire for your class and explain how you would use the results of each
question in writing your speech.
10. As a university professor, your research, writing, and teaching in the area of gender
communication has attracted media attention. It seems that nearly everyone is interested in the
differences between the communication styles of men and women. You have been asked to
address the managers of a large local manufacturing company on the topic of gender
communication in the workplace.
To prepare for your speech, you have arranged a meeting with the company’s human
resource director—the person who contacted you about giving the speech—to learn more about
the audience and situation you will be facing. Write an essay in which you discuss (1) the three
most important questions you want to ask the resource director about the demographics of your
audience, and (2) the three most important questions you want to ask about the situational traits
of your audience. Be specific in your questions and explain why each of them is important.
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