Mosby's Essentials for Nursing Assistants, 5th Edition by Sheila A. Sorrentino - Leighann Remmert - Test bank

Mosby’s Essentials for Nursing Assistants, 5th Edition by Sheila A. Sorrentino – Leighann Remmert – Test bank

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Chapter 5: Communicating with the Health Team

Test Bank

MULTIPLE CHOICE

1.The health team exchanges information. They send and receive messages. This is

a. Gossip
b. Communication
c. Reporting
d. Resolving conflict

ANS: B REF: p. 44

2.Communication is

a. The verbal account of care and observations
b. The written account of care and observations
c. The exchange of information
d. The medical record

ANS: C REF: p. 44

3.Which has the same meaning for everyone?

a. Hot
b. Warm
c. Elevated temperature
d. Temperature of 99° F

ANS: D REF: p. 45

4.Which does not promote communication?

a. Being brief and concise
b. Giving information in the order the events occurred
c. Presenting facts
d. Talking about two subjects at once

ANS: D REF: p. 45

5.Agencies have policies about medical records. Policies address the following except

a. Medical terms
b. Abbreviations
c. Signing entries
d. Correcting errors

ANS: A REF: p. 45

6.Which statement about medical records is incorrect?

a. Each page has the person’s identifying information.
b. They are legal documents.
c. They are used to communicate information about a person.
d. All agency staff can access them.

ANS: D REF: p. 45

7.You work on the east wing at Sugar Creek Nursing Center. Your aunt is a resident on the west wing. Which is correct?

a. You can read her medical record.
b. You can visit her during break times.
c. You can discuss her condition with staff that cares for her.
d. You can ask the RN to report changes in your aunt’s condition to you.

ANS: B REF: p. 45

8.This section has the person’s identifying information. It is used to complete forms that require the same information.

a. The admission information
b. The progress notes
c. The activities of daily living flow sheet
d. The Kardex

ANS: A REF: p. 46

9.You are working in a nursing center. Where would you record information about the person’s weight, vital signs, and elimination?

a. The admission sheet
b. The progress notes
c. Flow sheets and graphic sheets
d. The Kardex

ANS: C REF: p. 46

10.Which of the following is a type of card file?

a. The admission sheet
b. The progress notes
c. The activities of daily living flow sheet
d. The Kardex

ANS: D REF: p. 46

11.The method nurses use to plan and deliver nursing care is the

a. Nursing process
b. Nursing care plan
c. Nursing diagnosis
d. Nursing intervention

ANS: A REF: p. 46

12.Collecting information about a person is

a. Assessment
b. Gossip
c. Implementation
d. Evaluation

ANS: A REF: p. 51

13.An action is taken by the nursing team. Care is given in this step. This action is

a. A nursing diagnosis
b. A nursing intervention
c. An evaluation
d. The nursing process

ANS: B REF: p. 51

14.You use your senses to

a. Collect information about the person
b. Record
c. Report
d. Determine the symptoms a client is having

ANS: A REF: p. 51 | p. 52

15.Which is the first step of the nursing process?

a. Nursing diagnosis
b. Planning
c. Assessment
d. Evaluation

ANS: C REF: p. 47

16.Information that you can see, hear, feel, or smell is

a. Assessment
b. Observation
c. Objective data
d. Subjective data

ANS: C REF: p. 47

17.Which is a sign?

a. Dizziness
b. Nausea
c. Urine color yellow
d. Headache

ANS: C REF: p. 47

18.Which is a symptom?

a. Noisy respirations
b. Pulse rate of 78
c. Cough
d. Nausea

ANS: D REF: p. 47

19.Symptoms are

a. Objective data
b. Subjective data
c. Seen, felt, touched, or heard
d. Observed

ANS: B REF: p. 47

20.Which is required by OBRA for nursing center residents?

a. The Kardex
b. The Minimum Data Set (MDS)
c. Daily charting on the progress notes
d. E-mail and electronic messages

ANS: B REF: p. 47

21.The RN uses assessment information to

a. Make medical diagnoses
b. Make nursing diagnoses
c. Change the care plan
d. Implement the care plan

ANS: B REF: p. 47

22.The planning step of the nursing process involves the following except

a. Making nursing diagnoses
b. Setting priorities
c. Setting goals
d. Identifying nursing interventions

ANS: A REF: p. 49

23.The nursing care plan contains the following except

a. The doctor’s orders
b. Nursing diagnoses
c. Goals for care
d. Measures for each goal

ANS: A REF: p. 49

24.OBRA requires

a. A nursing care plan
b. A patient care plan
c. A comprehensive care plan
d. An agency care plan

ANS: C REF: p. 50

25.Care is given during the

a. Assessment step of the nursing process
b. Planning step of the nursing process
c. Implementation step of the nursing process
d. Evaluation step of the nursing process

ANS: C REF: p. 51

26.Which step in the nursing process involves measuring if the goals set in the planning step were met?

a. Assessment
b. Planning
c. Implementation
d. Evaluation

ANS: D REF: p. 51

27.Which statement about the nursing process is correct?

a. The process is on-going.
b. The steps can be completed in any order.
c. It requires a doctor’s order.
d. You are responsible for it.

ANS: A REF: p. 47

28.The nurse communicates delegated tasks to you by using

a. The nursing process
b. An assignment sheet
c. The Minimum Data Set (MDS)
d. Resident Assessment Protocols (RAPs)

ANS: B REF: p. 51

29.Which statement is correct?

a. Nursing assistants do not have a role in the nursing process.
b. Nursing process steps can be done in any order.
c. The nursing process is the same as the care planning process.
d. The nursing process deals with the person’s nursing needs.

ANS: D REF: p. 46

30.The nursing process is on-going. However, the steps (assessment, nursing diagnosis, planning, implementation, and evaluation) stay the same.

a. True
b. False

ANS: A REF: p. 47

31.You are reporting to the nurse. You should do the following except

a. Be prompt, thorough, and accurate
b. Give the person’s name and room and bed number
c. Report what co-workers did
d. Use your notes

ANS: C REF: p. 52

32.When should you report changes in the person’s condition?

a. At once
b. At the end of your shift
c. Before you take your lunch break
d. During the end-of-shift report

ANS: A REF: p. 52

33.Anyone who reads your charting should know the following except

a. What you observed
b. What your co-workers did
c. What you did
d. The person’s response

ANS: B REF: p. 53

34.The agency allows you to record on charts. Which is incorrect?

a. Ink is used, not pencil.
b. Only agency-approved abbreviations are used.
c. Errors are erased.
d. All entries are signed with your name and title.

ANS: C REF: p. 52

35.When recording, you should do the following except

a. Write neatly
b. Use correct spelling, grammar, and punctuation
c. Skip lines
d. Record only what you did yourself

ANS: C REF: p. 52

36.Which statement about charting is incorrect?

a. You can chart a procedure before completing it.
b. You should use the person’s exact words whenever possible.
c. You need to avoid terms with more than one meaning.
d. You need to record facts.

ANS: A REF: p. 52

37.You are charting changes in the person’s condition. You also need to chart the following except

a. That you informed the nurse of the changes
b. What you told the nurse about the changes
c. The time you reported the changes to the nurse
d. When you called the doctor about the changes

ANS: D REF: p. 52

38.Which statement about electronic charting is incorrect?

a. Log in using a co-worker’s password.
b. Check the time your entry was made.
c. Check for accuracy.
d. Save your entry.

ANS: A REF: p. 52

39.The standard clock time is 11:42 AM. In 24-hour clock time this is

a. 11:42
b. 1142
c. 2342
d. 11:42 AM

ANS: B REF: p. 51

40.The standard clock time is 7:29 PM. In 24-hour clock time this is

a. 7:29 PM
b. 729
c. 0729
d. 1929

ANS: D REF: p. 51

41.A suffix is

a. Placed at the beginning of a word
b. The main part of the word
c. Placed after a root
d. A shortened form of a word or phrase

ANS: C REF: p. 53

42.Which term means located at or toward the front of the body or body part?

a. Anterior
b. Distal
c. Medial
d. Posterior

ANS: A REF: p. 53

43.Dys means

a. Without, not, lack of
b. Slow
c. Bad, difficult, abnormal
d. Inner, inside

ANS: C REF: p. 53

44.Olig means

a. Half
b. Without, not, lack of
c. Small, scant
d. Many, much

ANS: C REF: p. 53

45.Tachy means

a. Bad, difficult, abnormal
b. Normal, good, well, healthy
c. Slow
d. Fast

ANS: D REF: p. 54

46.Arth(o) means

a. Rib
b. Joint
c. Bone
d. Head

ANS: B REF: p. 54

47.Cyan(o) means

a. Heart
b. Skin
c. Sugar
d. Blue

ANS: D REF: p. 54

48.Derma means

a. Water
b. Stone
c. Tongue
d. Skin

ANS: D REF: p. 54

49.Gluc(o) means

a. Intestine
b. Water
c. Sweetness
d. Stone

ANS: C REF: p. 54

50.Oste(o) means

a. Spinal cord
b. Joint
c. Bone
d. Nerve

ANS: C REF: p. 54

51.Stomat(o) means

a. Stomach
b. Mouth
c. Opening
d. Narrow, constriction

ANS: B REF: p. 54

52.Vas(o) means

a. Artery
b. Vein
c. Blood vessel
d. Dilate

ANS: C REF: p. 55

53.The suffix –algia means

a. Condition
b. Pain
c. Enlargement
d. Disease

ANS: B REF: p. 55

54.The suffix –phagia means

a. The study of
b. Destruction of
c. Disease
d. Swallowing

ANS: D REF: p. 55

55.The suffix –stomy means

a. Removal of
b. Cutting into
c. Stomach
d. Creation of an opening

ANS: D REF: p. 55

56.The suffix –plegia means

a. Paralysis
b. Swallowing
c. Speaking
d. Sagging

ANS: A REF: p. 55

57.The abbreviation ADL means

a. Abdomen
b. Before meals
c. Activities of daily living
d. As desired

ANS: C REF: p. 44

58.You have access to the agency’s computer system. Which is correct?

a. You can open another person’s e-mail.
b. You can use the computer to send personal e-mail.
c. You can use the computer to send confidential information to the nurse.
d. You can log off after making an entry.

ANS: D REF: p. 52

59.Which statement about computer use in health care agencies is correct?

a. You should use the computer to send information that requires immediate reporting.
b. You should use the computer to send jokes and other entertaining material.
c. You should enter information carefully and review your entry before saving.
d. You should use the computer to post your opinions and messages on the Internet.

ANS: C REF: p. 52

60.You should answer a phone by the

a. Second ring
b. Fourth ring
c. Sixth ring
d. Eighth ring

ANS: B REF: p. 56

61.After taking a message, you should

a. Repeat the message and phone number back to the caller
b. Put the caller “on hold”
c. Transfer the caller
d. Lay the phone down

ANS: A REF: p. 56

62.Before putting a caller “on hold” you should

a. Find out if the call is about an emergency
b. Thank the person for calling
c. Take a message
d. Ask how long the caller can wait

ANS: A REF: p. 56

63.The first step in problem solving is to

a. Define the problem
b. Collect information
c. Identify possible solutions
d. Ask your supervisor for time to talk

ANS: A REF: p. 57

64.To resolve a conflict with a co-worker, you should

a. Discuss the problem in front of a witness
b. Focus on facts and specific behaviors
c. Ask your supervisor to talk to the person
d. Give the problem time to go away

ANS: B REF: p. 57

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