Chapter 10 Communication

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Chapter 10  Communication

 

 

Complete Chapter Questions And Answers
 

Sample Questions

 

MULTIPLE CHOICE

1. A student nurse who works for an oncology unit is preparing to bathe a patient who recently underwent surgery to remove an abdominal tumor. Before beginning the bath, the student nurse explains what she intends to do. Which of the following best describes her communication role?
A.
Channel
B.
Receiver
C.
Referent
D.
Sender

ANS: D
The sender is the person who delivers the message. The roles of sender and receiver change back and forth as two persons interact.

PTS: 1 DIF: Cognitive Level: Application REF: 167
OBJ: Describe the three levels of communication and their uses in nursing
TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment

2. A patient is being cared for by a student nurse. The patient has questions regarding what time her surgery is scheduled. When the student nurse responds to the question, she is assuming which of the following communication roles?
A.
Channel
B.
Receiver
C.
Referent
D.
Sender

ANS: D
The sender is the person who delivers the message. The roles of sender and receiver change back and forth as two persons interact.

PTS: 1 DIF: Cognitive Level: Application REF: 167
OBJ: Describe the three levels of communication and their uses in nursing
TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment

3. A registered nurse is a new nurse manager who needs to council an employee regarding her attendance. Because the nurse manager is new to the position, she is rehearsing what she plans to say to the employee before the meeting. Which of the following best describes this form of communication?
A.
Interpersonal
B.
Intrapersonal
C.
Public
D.
Private

ANS: B
Intrapersonal communication, also called self-talk, is a powerful form of communication that occurs within an individual. People “talk to themselves” by forming thoughts internally that strongly influence perceptions, feelings, behavior, self-concept, and performance. Self-talk is a mental rehearsal for difficult tasks or situations so that individuals deal with them more effectively.

PTS: 1 DIF: Cognitive Level: Application REF: 167
OBJ: Describe behaviors and techniques that affect communication
TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment

4. A student nurse is working in a busy emergency department of an urban hospital. The family of a patient brought in by ambulance asks the student nurse what the doctor meant when she said that the patient was “coding.” In this situation, the word “coding” is an example of which of the following?
A.
Denotative meaning
B.
Connotative meaning
C.
Intonation
D.
Descriptive meaning

ANS: A
A single word sometimes has several meanings. Individuals who use a common language share the denotative meaning of a word. The word baseball has the same meaning for all individuals who speak English, but the word code denotes cardiac arrest primarily to health care providers.

PTS: 1 DIF: Cognitive Level: Application REF: 168
OBJ: Describe the elements of the communication process
TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment

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