Business Communication 5th Canadian Edition By Locker – Test Bank

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Sample Questions Posted Below

 

5

Student: ___________________________________________________________________________

1. Although good document design may make a document easier to read, it has no effect on the business that is being transacted. 
 
True    False

 

2. Effective design makes the structure of a document obvious. 
 
True    False

 

3. When the number and sequence of items are equal, use hyphens to list them. 
 
True    False

 

4. Meeting reader expectation is the most important aspect of business writing. 
 
True    False

 

5. When you have to save space in a document, eliminate white space and headings. 
 
True    False

 

6. Headings must be complete sentences. 
 
True    False

 

7. Headings and subheadings must all be parallel throughout the document. 
 
True    False

 

8. In a memo, centre your headings. 
 
True    False

 

9. Serif fonts, typefaces with descenders and ascenders, slow down reading. 
 
True    False

 

10. PowerPoint™ presentations should use serif fonts. 
 
True    False

 

11. One should always avoid PowerPoint pass-out by using no more than one slide per minute of the talk. 
 
True    False

 

12. If at all possible, customize the basic template of your presentation slides. 
 
True    False

 

13. If the lights will be off during your presentation, use a light background for your PowerPoint™ slides. 
 
True    False

 

14. Use 9- or 10-point type for most letters and memos. 
 
True    False

 

15. Document design cannot be taken into account until the editing stage of the writing process. 
 
True    False

 

16. In the PAIBOC questions for analysis, “P” refers to: 
 

A. promotional offers of the organization obtainable through the presentation.
B. policies of the organization for which you are writing the document.
C. purposes for writing, or for creating slides or screens.
D. practices to be carried out while creating the slides or screens.

 

17. In the PAIBOC questions for analysis, “O” refers to: 
 

A. probable organization patterns of the message.
B. potential reader objections.
C. objectives of the message.
D. orderliness and legibility of the message.

 

18. Which of the following should be done in order to emphasize points in a visually attractive document? 
 

A. Use serif fonts in headings
B. Use all-capitals
C. Use white space
D. Set broad margins

 

19. In order to create visually attractive documents: 
 

A. use white space to deemphasize points.
B. maximize the use of words set in all-capitals.
C. use at least four typefaces in a document.
D. use headings and sub-headings to signal readers.

 

20. Good document design requires: 
 

A. using at least four typefaces in a document.
B. limiting the use of words set in all-capitals.
C. using white space to join points.
D. using white space to deemphasize points.

 

21. Which of the following is true about white space? 
 

A. It makes the material easier to read.
B. It is also known as “option writing”.
C. It should be created by using spaces.
D. It deemphasizes the material that it separates from the rest of the text.

 

22. White space can be created by using: 
 

A. similar paragraph lengths throughout a document.
B. numbered lists when the number or sequence of items is approximate.
C. tabs or indents to align items vertically.
D. bullets when the number and sequence are irregular.

 

23. Which of the following is NOT a way to improve white space? 
 

A. Using a font that is 1 point larger
B. Using lists
C. Using brief paragraphs of varying length
D. Using indents to align items vertically

 

24. Which of the following should be practiced while creating a list? 
 

A. Beginning each item on the list with different parts of speech
B. Use of spaces to align items vertically
C. Use of numbered lists when the sequence of items is approximate
D. Use of parallelism

 

25. In the context of headings in a letter, in single-spaced text: 
 

A. triple-space between the previous text and the heading.
B. double-space between the previous text and the heading.
C. single-space between the heading and the text that follows.
D. triple-space between the heading and the text that follows.

 

26. With regard to headings in a memo, in single-spaced text: 
 

A. type main headings flush with the right-hand margin in bold.
B. type main headings flush with the left-hand margin in bold.
C. capitalize all the words in the first sentence.
D. capitalize all major words throughout the text.

 

27. Which of the following is true about headings? 
 

A. The first letter of each word—including conjunctions—should be capitalized.
B. Sub-headings should be used to signal the reader more specific information is about to be given.
C. Each heading should cover all the material, except the paragraph before the next heading.
D. The use of first- and second-level headings deemphasizes organization.

 

28. Serif fonts are good for: 
 

A. titles.
B. tables.
C. narrow columns.
D. continuous text.

 

29. Which of the following is true about proportional fonts? 
 

A. Wider letters take less space than narrower letters.
B. Narrower letters take more space than wider letters.
C. Geneva and Arial are proportional fonts.
D. Prestige Elite is a proportional font.

 

30. Which of the following is true about fonts that are proportional? 
 

A. They take equal space for all letters.
B. They were designed for typewriters.
C. Wider letters take more space than narrower letters.
D. Examples are Courier and Prestige Elite.

 

31. Serif fonts are suitable for: 
 

A. tables.
B. titles.
C. narrow columns.
D. hardcopy documents.

 

32. Courier font is both fixed and sans serif. Which statement is NOT true of the Courier font? 
 

A. There are little extensions on each letter.
B. It can be used on PowerPoint™ slides.
C. Every letter is the same size.
D. It is good for titles.

 

33. Sans serif fonts should be used in: 
 

A. hardcopy documents.
B. electronic messages.
C. small texts.
D. continuous text.

 

34. In a complex document: 
 

A. combine one serif and one non-serif font.
B. choose two serif fonts.
C. use a 22-point for text.
D. use a 9-point font for main headings.

 

35. Which of the following is true about fully justified texts? 
 

A. Lines end in different places because words are of different lengths.
B. They are common in current business usage.
C. They are usually used for books.
D. They have ragged right margins.

 

36. Use ragged right margins when you want: 
 

A. a more formal look.
B. to use as few pages as possible.
C. proportional typefaces.
D. very short line lengths.

 

37. Which of the following is NOT likely to result in effective presentation slides? 
 

A. Use bullet-point phrases rather than complete sentences.
B. Put as much material as possible on each slide.
C. Customize your slides with the company logo.
D. Use large fonts.

 

38. With regard to effective colour rules for presentation slides, North American businesses: 
 

A. use light colours against a light background.
B. use dark colours against a dark background.
C. increase the number of bright colours.
D. repeat colours in words and design elements.

 

39. To know whether your design is functional, test the document with: 
 

A. people with moderate to high levels of education.
B. people who have English as a first language.
C. people who have high experience with web pages.
D. very young readers.

 

40. A bulleted list: 
 

A. creates white space.
B. is used when the number or sequence of items is exact.
C. can be created automatically in word-processing software.
D. contains short phrases and concrete words.

 

41. What are the guidelines which should be used to create visually attractive documents? 
 




 

42. Explain why the use of words set in all capital letters should be limited. 
 




 

43. List two reasons for using ragged right margins. 
 




 

44. List the guidelines to follow when designing presentation slides. 
 




 

45. Describe the ways to test the usability of your document’s design. 
 




 

46. Items in a list should follow _____ structure. 
 
________________________________________

 

47. Rather than use full capitals for emphasis, use _____ text. 
 
________________________________________

 

48. Books generally use _____ justification. 
 
________________________________________

 

49. The most effective spot to place an illustration on a presentation slide is the _____. 
 
________________________________________

 

50. Choose a light background if the lights are _____ during a presentation. 
 
________________________________________

 

5 Key

1.
(p. 78)
Although good document design may make a document easier to read, it has no effect on the business that is being transacted. 
 
FALSE

 

Blooms: Comprehension
Difficulty: Medium
Learning Objective: 05-01 Knowledge of the importance of document appearance; layout; and design
Locker – Module 05 #1
2.
(p. 78)
Effective design makes the structure of a document obvious. 
 
TRUE

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-01 Knowledge of the importance of document appearance; layout; and design
Locker – Module 05 #2
3.
(p. 81)
When the number and sequence of items are equal, use hyphens to list them. 
 
FALSE

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #3
4.
(p. 81)
Meeting reader expectation is the most important aspect of business writing. 
 
TRUE

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #4
5.
(p. 81)
When you have to save space in a document, eliminate white space and headings. 
 
FALSE

 

Blooms: Comprehension
Difficulty: Medium
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #5
6.
(p. 82)
Headings must be complete sentences. 
 
FALSE

 

Blooms: Comprehension
Difficulty: Medium
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #6
7.
(p. 83)
Headings and subheadings must all be parallel throughout the document. 
 
TRUE

 

Blooms: Comprehension
Difficulty: Medium
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #7
8.
(p. 83)
In a memo, centre your headings. 
 
FALSE

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #8
9.
(p. 83)
Serif fonts, typefaces with descenders and ascenders, slow down reading. 
 
FALSE

 

Blooms: Comprehension
Difficulty: Easy
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #9
10.
(p. 84)
PowerPoint™ presentations should use serif fonts. 
 
FALSE

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #10
11.
(p. 85)
One should always avoid PowerPoint pass-out by using no more than one slide per minute of the talk. 
 
TRUE

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-04 Skills to apply design principles to paper pages; presentation slides; and web pages
Locker – Module 05 #11
12.
(p. 85)
If at all possible, customize the basic template of your presentation slides. 
 
TRUE

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-04 Skills to apply design principles to paper pages; presentation slides; and web pages
Locker – Module 05 #12
13.
(p. 85)
If the lights will be off during your presentation, use a light background for your PowerPoint™ slides. 
 
TRUE

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-04 Skills to apply design principles to paper pages; presentation slides; and web pages
Locker – Module 05 #13
14.
(p. 86)
Use 9- or 10-point type for most letters and memos. 
 
FALSE

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-05 Skills to use computer software to increase document readability
Locker – Module 05 #14
15.
(p. 87)
Document design cannot be taken into account until the editing stage of the writing process. 
 
FALSE

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-04 Skills to apply design principles to paper pages; presentation slides; and web pages
Locker – Module 05 #15
16.
(p. 80)
In the PAIBOC questions for analysis, “P” refers to: 
 

A. promotional offers of the organization obtainable through the presentation.
B. policies of the organization for which you are writing the document.
C. purposes for writing, or for creating slides or screens.
D. practices to be carried out while creating the slides or screens.

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-03 Knowledge of the interdependence of readability; legibility; and your credibility
Locker – Module 05 #16
17.
(p. 80)
In the PAIBOC questions for analysis, “O” refers to: 
 

A. probable organization patterns of the message.
B. potential reader objections.
C. objectives of the message.
D. orderliness and legibility of the message.

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-03 Knowledge of the interdependence of readability; legibility; and your credibility
Locker – Module 05 #17
18.
(p. 80)
Which of the following should be done in order to emphasize points in a visually attractive document? 
 

A. Use serif fonts in headings
B. Use all-capitals
C. Use white space
D. Set broad margins

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #18
19.
(p. 80)
In order to create visually attractive documents: 
 

A. use white space to deemphasize points.
B. maximize the use of words set in all-capitals.
C. use at least four typefaces in a document.
D. use headings and sub-headings to signal readers.

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #19
20.
(p. 80)
Good document design requires: 
 

A. using at least four typefaces in a document.
B. limiting the use of words set in all-capitals.
C. using white space to join points.
D. using white space to deemphasize points.

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #20
21.
(p. 80)
Which of the following is true about white space? 
 

A. It makes the material easier to read.
B. It is also known as “option writing”.
C. It should be created by using spaces.
D. It deemphasizes the material that it separates from the rest of the text.

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #21
22.
(p. 81)
White space can be created by using: 
 

A. similar paragraph lengths throughout a document.
B. numbered lists when the number or sequence of items is approximate.
C. tabs or indents to align items vertically.
D. bullets when the number and sequence are irregular.

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #22
23.
(p. 81)
Which of the following is NOT a way to improve white space? 
 

A. Using a font that is 1 point larger
B. Using lists
C. Using brief paragraphs of varying length
D. Using indents to align items vertically

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #23
24.
(p. 81)
Which of the following should be practiced while creating a list? 
 

A. Beginning each item on the list with different parts of speech
B. Use of spaces to align items vertically
C. Use of numbered lists when the sequence of items is approximate
D. Use of parallelism

 

Blooms: Comprehension
Difficulty: Medium
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #24
25.
(p. 83)
In the context of headings in a letter, in single-spaced text: 
 

A. triple-space between the previous text and the heading.
B. double-space between the previous text and the heading.
C. single-space between the heading and the text that follows.
D. triple-space between the heading and the text that follows.

 

Blooms: Comprehension
Difficulty: Medium
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #25
26.
(p. 83)
With regard to headings in a memo, in single-spaced text: 
 

A. type main headings flush with the right-hand margin in bold.
B. type main headings flush with the left-hand margin in bold.
C. capitalize all the words in the first sentence.
D. capitalize all major words throughout the text.

 

Blooms: Comprehension
Difficulty: Medium
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #26
27.
(p. 83)
Which of the following is true about headings? 
 

A. The first letter of each word—including conjunctions—should be capitalized.
B. Sub-headings should be used to signal the reader more specific information is about to be given.
C. Each heading should cover all the material, except the paragraph before the next heading.
D. The use of first- and second-level headings deemphasizes organization.

 

Blooms: Comprehension
Difficulty: Medium
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #27
28.
(p. 83)
Serif fonts are good for: 
 

A. titles.
B. tables.
C. narrow columns.
D. continuous text.

 

Blooms: Comprehension
Difficulty: Medium
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #28
29.
(p. 83)
Which of the following is true about proportional fonts? 
 

A. Wider letters take less space than narrower letters.
B. Narrower letters take more space than wider letters.
C. Geneva and Arial are proportional fonts.
D. Prestige Elite is a proportional font.

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #29
30.
(p. 83)
Which of the following is true about fonts that are proportional? 
 

A. They take equal space for all letters.
B. They were designed for typewriters.
C. Wider letters take more space than narrower letters.
D. Examples are Courier and Prestige Elite.

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #30
31.
(p. 83)
Serif fonts are suitable for: 
 

A. tables.
B. titles.
C. narrow columns.
D. hardcopy documents.

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #31
32.
(p. 83-84)
Courier font is both fixed and sans serif. Which statement is NOT true of the Courier font? 
 

A. There are little extensions on each letter.
B. It can be used on PowerPoint™ slides.
C. Every letter is the same size.
D. It is good for titles.

 

Blooms: Comprehension
Difficulty: Medium
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #32
33.
(p. 84)
Sans serif fonts should be used in: 
 

A. hardcopy documents.
B. electronic messages.
C. small texts.
D. continuous text.

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #33
34.
(p. 84)
In a complex document: 
 

A. combine one serif and one non-serif font.
B. choose two serif fonts.
C. use a 22-point for text.
D. use a 9-point font for main headings.

 

Blooms: Comprehension
Difficulty: Medium
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #34
35.
(p. 84)
Which of the following is true about fully justified texts? 
 

A. Lines end in different places because words are of different lengths.
B. They are common in current business usage.
C. They are usually used for books.
D. They have ragged right margins.

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #35
36.
(p. 84)
Use ragged right margins when you want: 
 

A. a more formal look.
B. to use as few pages as possible.
C. proportional typefaces.
D. very short line lengths.

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #36
37.
(p. 84-85)
Which of the following is NOT likely to result in effective presentation slides? 
 

A. Use bullet-point phrases rather than complete sentences.
B. Put as much material as possible on each slide.
C. Customize your slides with the company logo.
D. Use large fonts.

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-04 Skills to apply design principles to paper pages; presentation slides; and web pages
Locker – Module 05 #37
38.
(p. 85)
With regard to effective colour rules for presentation slides, North American businesses: 
 

A. use light colours against a light background.
B. use dark colours against a dark background.
C. increase the number of bright colours.
D. repeat colours in words and design elements.

 

Blooms: Comprehension
Difficulty: Medium
Learning Objective: 05-04 Skills to apply design principles to paper pages; presentation slides; and web pages
Locker – Module 05 #38
39.
(p. 86)
To know whether your design is functional, test the document with: 
 

A. people with moderate to high levels of education.
B. people who have English as a first language.
C. people who have high experience with web pages.
D. very young readers.

 

Blooms: Comprehension
Difficulty: Medium
Learning Objective: 05-04 Skills to apply design principles to paper pages; presentation slides; and web pages
Locker – Module 05 #39
40.
(p. 86)
A bulleted list: 
 

A. creates white space.
B. is used when the number or sequence of items is exact.
C. can be created automatically in word-processing software.
D. contains short phrases and concrete words.

 

Blooms: Comprehension
Difficulty: Hard
Learning Objective: 05-05 Skills to use computer software to increase document readability
Locker – Module 05 #40
41.
(p. 80)
What are the guidelines which should be used to create visually attractive documents? 
 

To create visually attractive documents:

1. Use white space to separate and emphasize points.
2. Use headings and sub-headings to signal readers, and to group points.
3. Limit the use of words set in all-capitals.
4. Use no more than two typefaces in a single document.
5. Decide on margins based on the situation and your audience.

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #41
42.
(p. 83)
Explain why the use of words set in all capital letters should be limited. 
 

The use of words set in all capital letters should be limited because we recognize words by their shapes. With all-capitals, words look rectangular; letters lose the descenders and ascenders that make reading easier and faster.

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #42
43.
(p. 84)
List two reasons for using ragged right margins. 
 

Use ragged right margins when you:

1. Do not have proportional typefaces.
2. Want a less formal look.
3. Want to be able to revise an individual page without reprinting the whole document.
4. Use very short line lengths.

 

Blooms: Comprehension
Difficulty: Medium
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #43
44.
(p. 84-85)
List the guidelines to follow when designing presentation slides. 
 

When designing slides for PowerPoint and other presentation programs, these guidelines should be kept in mind:

1. Create slides that reinforce or illustrate your key ideas.
2. Emphasize visuals. Pictures, charts, and graphs have much greater impact than text: they appeal to the right, or creative, side of the brain; they are more easily accessible than text; and they are more memorable.
3. Use audience-relevant photos or illustrations to keep memorable images in your listeners’ minds.
4. Keep the text to an absolute minimum; give your audience slide handouts on which to write notes.
5. Use bullet-point phrases with concrete words.
6. Contrast background and text: the rule is light on dark or dark on light.
7. Use a big font: 44-point or 50-point for titles, 32-point for subheads, and 28-point for examples.
8. Customize your slides with the company logo, charts, and scanned-in photos and drawings.
9. Place illustrations at the top right of the slide for a stronger and longer impression.

 

Blooms: Comprehension
Difficulty: Hard
Learning Objective: 05-04 Skills to apply design principles to paper pages; presentation slides; and web pages
Locker – Module 05 #44
45.
(p. 86)
Describe the ways to test the usability of your document’s design. 
 

A design that looks fine to you may not work for your audience. To know whether your design is functional, test it with your audience:

1. Watch someone as he/she uses the document to do a task. Where does the reader pause, reread, or seem confused? How long does it take? Does the document enable the reader to complete the task accurately?
2. Ask the reader to “think aloud” while completing the task: interrupt the reader at key points to ask what he/she is thinking, or ask the reader to describe his/her thought processes after completing the document and the task. Exploring the reader’s thought processes is important, since a reader may get the right answer for the wrong reasons. You can thus identify where and how the design needs work.
3. Test the document with the people most likely to have trouble with it: very young readers, people with little education, people who read English as a second language, and people who have little experience with web pages.

 

Blooms: Comprehension
Difficulty: Medium
Learning Objective: 05-04 Skills to apply design principles to paper pages; presentation slides; and web pages
Locker – Module 05 #45
46.
(p. 81)
Items in a list should follow _____ structure. 
 
parallel

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #46
47.
(p. 83)
Rather than use full capitals for emphasis, use _____ text. 
 
bold

 

Blooms: Knowledge
Difficulty: Medium
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #47
48.
(p. 84)
Books generally use _____ justification. 
 
full

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-02 Knowledge of essential design principles
Locker – Module 05 #48
49.
(p. 85)
The most effective spot to place an illustration on a presentation slide is the _____. 
 
top right

 

Blooms: Comprehension
Difficulty: Medium
Learning Objective: 05-04 Skills to apply design principles to paper pages; presentation slides; and web pages
Locker – Module 05 #49
50.
(p. 85)
Choose a light background if the lights are _____ during a presentation. 
 
off

 

Blooms: Knowledge
Difficulty: Easy
Learning Objective: 05-04 Skills to apply design principles to paper pages; presentation slides; and web pages
Locker – Module 05 #50

5 Summary

Category # of Questions
Blooms: Comprehension 19
Blooms: Knowledge 31
Difficulty: Easy 31
Difficulty: Hard 2
Difficulty: Medium 17
Learning Objective: 05-01 Knowledge of the importance of document appearance; layout; and design 2
Learning Objective: 05-02 Knowledge of essential design principles 33
Learning Objective: 05-03 Knowledge of the interdependence of readability; legibility; and your credibility 2
Learning Objective: 05-04 Skills to apply design principles to paper pages; presentation slides; and web pages 11
Learning Objective: 05-05 Skills to use computer software to increase document readability 2
Locker – Module 05 50

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